I wish we could go back to live… I wish we could go back to live auctions, but this service is very good. Pictures are good, easy to check out, and very accurate on its descriptions.

New customer Easy to sig n up very easy app to use… Easy to sign up very easy app to use extremely helpful staff at the Storage. Facility where I bought my unit easy To pay And efficient in sending my invoice

Bought a unit from Urban Storage in Tacoma Bought a unit from Urban Storage in Tacoma. Cleaned it out and went back for my deposit. No problem with unit being cleaned but woman working couldn't find my deposit. I was there for an hour while she called around. She talked to her boss who wanted me to sign the form stating I received my deposit back. I told her that wasn't happening until I got my deposit back. Woman had a terrible attitude and her boss was even worse. Deposit was finally located and I got it back. The customer service was horrible although the day I came in and paid for the unit, it was great as was the woman working.

It’s a great tool It’s a great tool. I love it better than the other sites because I can more easily sort and filter. It’s easy to navigate back-and-forth and so much easier to zoom in and see detail. customer service and tech-support is very responsive as well

Would not recommend Seems like everyone and their mom is buying storage units now, making everything overpriced. This company doesn't care about you as a buyer, will repost cockroach infested units and ban you over an issue. Private sales.. almost always a JUNK scam, tons of blurred pictures that matter, and fake items. Especially in Tampa.