Additional pickup charges without any… Additional pickup charges without any proof. We regularly do pickups in Germany always the same pallet size and we correctly provide it to Quicargo. Imagine the shock when the carrier says "no the pallet's are bigger" and then refuses pickup while charging full price!! Yet the pallets are exactly as specified. There has been no change. Quicargo order 222915#

web site is user friendly web site is user friendly. communication is easy. tracking the deliveries from the web site is easy.not always quick interms of deliveries( however 1 delivery out 10 delivery was late, which is a good performance). In case a direct contact is needed, customer service is helpful by emails

Quicargo systems has one problem Quicargo systems has one problem, we some times have to send with client’s name, but your systems doesn’t change back to the original user name，I got trouble with this problem and I have to pay the price.

“Michael the delivery guy is always… “Michael the delivery guy is always pleasant and polite”

Shocking,disappointing, disgraceful experience I run a Fulfillment center, and use quicargo often. I just had a shocking disgraceful experience, and am planning on stopping with them. They put a shipment on hold, then we were in talks with them, arranging correct documentation. Inmiddle of sorting this out, they sent a truck to pickup the pallets. But they were not ready, due to shipment being on hold, and us talking to them. After emailing them a couple of times, it was like talking to a brick wall. Highly disappointed