Package arrived damaged Package arrived damaged. While Shipped refunded the amount of the item itself, I still paid for the taxes, shipping, international shipping, duties. Additionally, I have not been provided instructions on how to ship the item back. Disposing of the item myself will be an additional expense at the city dump. No way to reach the company to discuss further.

Won’t Buy From Businesses Who Use Shipped This has been a ridiculous, frustrating experience. I purchased something that was shipped using the app, and the item was never rendered to USPS. Shipped issued a refund, but that didn’t include the shield service OR the shipping fee. So I received no product AND no full refund.

Quick Response They were quickly responsive to refunding me for the damaged packaging and product. I supplied photos, of course. And, the merchant quickly made a new product so i would have it in time for event.

Received my kombucha in a case Received my kombucha in a case, several bottles had been broken In transit. Took a few pictures in the claim & explained, had a new case sent to me within a week. Thank you, will continue to use the shipped services when available with my purchases.

Once again Once again, an item was delivered damaged, made contact with the company, item was replaced! Simple as that!