It’s not the refund you expected!!! As far as I can tell, this is just one extra layer between the seller (that doesn’t want to stand by their products) and the shipper. You should be suspicious if a company uses this service. In my case I purchased the insurance for a nice cane. The package arrived but the merchandise was broken so I filed a claim. I did receive a refund for the merchandise but I didn’t get a refund for the shipping. So, I paid $10 for shipping and say $1 for the insurance for absolutely nothing. Remember, think twice before you decide to put an order into an online company that uses this vendor.

Quick Response They were quickly responsive to refunding me for the damaged packaging and product. I supplied photos, of course. And, the merchant quickly made a new product so i would have it in time for event.

Good customer service - Great product The first screen cracked after the first start up. It was a defective product. Mobile pixel has agreed to fully replace it. Communication was smooth and supportive. At the of day, that's a good product that greatly improves productivity!

Once again Once again, an item was delivered damaged, made contact with the company, item was replaced! Simple as that!

I am having issues between what Touch… I am having issues between what Touch of Modern is saying and what Shipped has on file and nobody can give me an answer. This is about two other items order number O7513899575 and item is Carbon Fiber Stainless Steel Domed Ring // 8mm // Black + Silver where Touch of modern says it was mail but Shipped says it was not and I have not received the item.