Package arrived damaged Package arrived damaged. While Shipped refunded the amount of the item itself, I still paid for the taxes, shipping, international shipping, duties. Additionally, I have not been provided instructions on how to ship the item back. Disposing of the item myself will be an additional expense at the city dump. No way to reach the company to discuss further.

Shipment was damaged and Shipped… Shipment was damaged and Shipped refunded with no hoops to jump through. Excellent service. I’ll use them always from now on.

Quick Response They were quickly responsive to refunding me for the damaged packaging and product. I supplied photos, of course. And, the merchant quickly made a new product so i would have it in time for event.

Highly recommend this company Highly recommend this company. I ordered a replacement part, wire frame, for my airdog X3, and added this insurance. The item arrived damaged. I filed a claim and attached 3 images. New item arrived in a few days. Easy and hassle free process. The item was &69, and the insurance fee was like $0.79. Peace of mind for your shipping.

So impressed! I used Shipped’s app to request assistance to track my delayed parcel. They emailed me the next day and followed up with locating the parcel. The following day, upon its delivery when I wasn’t at home, they emailed me again to inform me of its delivery, with photos of its drop off spot and confirmed it was sent to my condo. Excellent and efficient service.