Cori B.
DEAvoid Hidden fees and wrong allocation of items in packages. Extremely expensive to ship from US to Europe. A package worth ca. 270 Euro would cost ca. 100 Euro more, which would also increase the tax massively. In the end one pays 450-500 Euro for items you can get cheaper in Europe… Try other companies, they might be cheaper…
Marko
GBPackage lost Package lost The MyUS UK branch changed their warehouse address, so that packages sent to the old address are lost. Customer Service confirmed this but refused to pay the value of the lost package. A responsible company would have set up a 6- or 12-month forwarding service, and add a big note to the box warning of the address change. Instead, they sent an inconspicuous email that looked like the usual spam. Unprofessional. AVOID!
Alex
GBI have been using MyUs since 2022 and its a life saver I have been using MyUs since 2022 and they have been a life saver. I love the clothes from this one company that only ship within he US so being able to use MyUS to get items I buy form the company in question is great. The service is quick, I can always get a reply on a query and the shipping options are really reasonable. I would 100% recommend this company to anyone looking to get items shipped from US based companies that do not currently ship to the U.K
Crystal Rawls
GBPositive 3+ years Experience I have been using this service for more than 3 years, as well a few others. To ship from USA to South Pacific Islands near Australia.. I have found MyUS offers the best service and shipping fees. No place is perfect, however my experience with shipping and customer service has been very good over the past 3+ years..If I was to give any negative, it would be that at times when a change or update needs to take place for something to change regarding a value or customs id it may take 1-3 days for the matter to be corrected.. MyUS is a very good service and they work hard to meet your needs as well comply to shipping rules. I have and do recommend their services.. and rates are about the best in the business of shipping..using FedEx, DHL,UPS and USPS.
Alexander Pochivalov
PLTotal scam Total scam. I do not have enough words to describe this terrible service to siphon money out of you. But I can only say one thing - do not contact them ever!