Excellent Excellent. Makes the process of ordering goods not available in the UK from the US so easy. Delivery and customs are all handled by them. Bought 6 x New Balance Trainers from the US in wide. They consolidated the order as the vendor sent them out in multiple orders. They put them in one box. Arrived a week later.

I have been using MyUs since 2022 and its a life saver I have been using MyUs since 2022 and they have been a life saver. I love the clothes from this one company that only ship within he US so being able to use MyUS to get items I buy form the company in question is great. The service is quick, I can always get a reply on a query and the shipping options are really reasonable. I would 100% recommend this company to anyone looking to get items shipped from US based companies that do not currently ship to the U.K

I used myUS for the first time and for… I used myUS for the first time and for me it worked perfectly great. Received everything without any damage. Charging for weight instead of measurements is a big advantage compared to all the other services I used before. It makes things a lot easier. Please keep that up. Also paying duties up front worked great. I think some people here just did not understand how to declare customs correctly. Because for me there was no issue. On the website I also filled in the wrong amount at first but after double checking I got it right. So no problem at all with customs for me. The only little disadvantage is that it is lil bit unclear how much needs to be paid for shipping/customs until the payment is actually done. That should be displayed in a way right before shipping. But if myUS won't increase shipping rates, I will definitely keep using myUS in future. Because so far my first experience was very good. I hope they keep up the standard. For my part I can definitely recommend.

Im very disappointed with this service Im very disappointed with this service. I now terminated my account. I ended up discarding all the items I had in their warehouse because it got more expensive to ship it to me than to buy new products and ship directly to me. This company is a scam. So in the end I chose to destroy the vinyl records they had that was mine instead of ship them to me. That tells a lot on how bad it is. The first batch of vinyls (8 records) coasted me 350 usd to ship from Myus.com. Totally ridiculous and way more expensive than the value of the records.

I could not get my package sent to me I could not get my package sent to me. They keep asking for my invoice each time i make an enquiry. I sent an invoice to them over 8 times and they keep asking for an invoice. At the same time they keep attempting to charge my card without giving an update on my package. This went on for 3 months. They just keep attempting to charge my card details almost everyday. I have decided to block any transaction that comes from them form my card issuer. The last time i made an enquiry was just today and the customer service was asking of my invoice again and she said they do not have any copy of my invoices with them. (After 3 Months) MYUS is a SCAM!!!