Extortion at its finest Extortion at its finest. Once they have your package its the end of any customer service and when you complain they curtly offer to close your account knowing they have your package. It’s cheaper and safer to use FEDEX or similar directly. You can only contact a call centre if you have a problem not anyone actually able to assist you.

Package lost Package lost The MyUS UK branch changed their warehouse address, so that packages sent to the old address are lost. Customer Service confirmed this but refused to pay the value of the lost package. A responsible company would have set up a 6- or 12-month forwarding service, and add a big note to the box warning of the address change. Instead, they sent an inconspicuous email that looked like the usual spam. Unprofessional. AVOID!

Quite satisfied I used these guys a handful of times to forward parcels from the US to Greece, including 3 or 4 times recently. I am surprised by all these negative reviews. Overall, I can't complain about the service; the pricing is quite reasonable. I will use them again.

My shipments now get an 8 dollar sticker fee My shipments now get an 8 dollar charge for ion sticker??? For a watch with a dead batttery??!! Ridiculous! I did chat feature with no help, just told management will email me. I do not have any sticker option in my shipping preferences either. And if I try to email about it, no response for days and then a holding charge for a shipment? It's getting ridiculous

This company simply stole my money... This company simply stole my money in January and did not deliver anything. They ignore my emails, they fob me off on chat with promises of getting back to me and never do and then, to top it off, have the cheek to send me a customer satisfaction survey.