Heavenly Eier
NLDon't ever let your parcel arrive here!!!! Don't let your parcel get shipped to here! I used the UK part of the website. once it arrived at the suit, they told my my parcel wouldn't be able to leave the uk, because it had dangerous goods in it (perfume). if they would've told me this on forehand, I would've never ordered it. if I wanted to return it, it would cost me 8 dollars. I tried to let them send it to a pick up point in central London, because I would be there next month. they don't offer that service. so now I don't have my package and I have to return it to the seller to get my money back.
Mr Tiredofthestupidity
GBMYUS used to be a great company MYUS used to be a great company, but over the last 5 years it has fallen off of a cliff. Now I dread sending a package to them because of the following issues continue to arise and on an increasing basis: 1) Loss/ missing a package. 2) Damage to customer's items. 3) Incorrect numbers of items displayed for a package on the "My Suite" account page. 4) Incorrect item description. Most of the time you get a bunch of cryptic babble. 5) Completely wrong pricing entered, ie. even if an invoice is shipped, the workers that open the box just put whatever they think the item is worth. This can create an issue with customs when you're shipping overseas. 6) Complete disregard/ total apathy of what might happen to customers with an incorrect customs declaration as they will refuse to make changes to pricing. Other companies want you to fill the customs declaration. Perhaps a good class action will help correct their course.
Mattias Lundin
SEIm very disappointed with this service Im very disappointed with this service. I now terminated my account. I ended up discarding all the items I had in their warehouse because it got more expensive to ship it to me than to buy new products and ship directly to me. This company is a scam. So in the end I chose to destroy the vinyl records they had that was mine instead of ship them to me. That tells a lot on how bad it is. The first batch of vinyls (8 records) coasted me 350 usd to ship from Myus.com. Totally ridiculous and way more expensive than the value of the records.
Alex
GBI have been using MyUs since 2022 and its a life saver I have been using MyUs since 2022 and they have been a life saver. I love the clothes from this one company that only ship within he US so being able to use MyUS to get items I buy form the company in question is great. The service is quick, I can always get a reply on a query and the shipping options are really reasonable. I would 100% recommend this company to anyone looking to get items shipped from US based companies that do not currently ship to the U.K
Will
NZ---- Hard to even imagine a more dysfunctional corrupt bunch of no goods.