Marko
GBPackage lost Package lost The MyUS UK branch changed their warehouse address, so that packages sent to the old address are lost. Customer Service confirmed this but refused to pay the value of the lost package. A responsible company would have set up a 6- or 12-month forwarding service, and add a big note to the box warning of the address change. Instead, they sent an inconspicuous email that looked like the usual spam. Unprofessional. AVOID!
Ja
IDRejected application, rude customer service rep Was referred to their site by a private seller who uses them, and they rejected my application without reason or explanation. I contacted the live chat and spoke to an extremely rude customer service agent called Mark who gave cold, and unhelpful responses. After reading all the other reviews here, I’m glad they rejected.
Dmitry Poliakov
GRQuite satisfied I used these guys a handful of times to forward parcels from the US to Greece, including 3 or 4 times recently. I am surprised by all these negative reviews. Overall, I can't complain about the service; the pricing is quite reasonable. I will use them again.
Heavenly Eier
NLDon't ever let your parcel arrive here!!!! Don't let your parcel get shipped to here! I used the UK part of the website. once it arrived at the suit, they told my my parcel wouldn't be able to leave the uk, because it had dangerous goods in it (perfume). if they would've told me this on forehand, I would've never ordered it. if I wanted to return it, it would cost me 8 dollars. I tried to let them send it to a pick up point in central London, because I would be there next month. they don't offer that service. so now I don't have my package and I have to return it to the seller to get my money back.
Mitchell Stark
AUExtortion at its finest Extortion at its finest. Once they have your package its the end of any customer service and when you complain they curtly offer to close your account knowing they have your package. It’s cheaper and safer to use FEDEX or similar directly. You can only contact a call centre if you have a problem not anyone actually able to assist you.