Avoid Hidden fees and wrong allocation of items in packages. Extremely expensive to ship from US to Europe. A package worth ca. 270 Euro would cost ca. 100 Euro more, which would also increase the tax massively. In the end one pays 450-500 Euro for items you can get cheaper in Europe… Try other companies, they might be cheaper…

MyUS.com have made the impossible possible. MyUS.com have made the impossible possible . With the professional support rendered by your esteemed staff, am much grateful: that all my needs are covered. It's not the problems that you encountered but how you address it. MyUS.com is customer focused. All the best towards the end of 2023 and continued success in 2024 and beyond. Rgds Victor Cagampang , Msia.

Excellent Excellent. Makes the process of ordering goods not available in the UK from the US so easy. Delivery and customs are all handled by them. Bought 6 x New Balance Trainers from the US in wide. They consolidated the order as the vendor sent them out in multiple orders. They put them in one box. Arrived a week later.

MYUS used to be a great company MYUS used to be a great company, but over the last 5 years it has fallen off of a cliff. Now I dread sending a package to them because of the following issues continue to arise and on an increasing basis: 1) Loss/ missing a package. 2) Damage to customer's items. 3) Incorrect numbers of items displayed for a package on the "My Suite" account page. 4) Incorrect item description. Most of the time you get a bunch of cryptic babble. 5) Completely wrong pricing entered, ie. even if an invoice is shipped, the workers that open the box just put whatever they think the item is worth. This can create an issue with customs when you're shipping overseas. 6) Complete disregard/ total apathy of what might happen to customers with an incorrect customs declaration as they will refuse to make changes to pricing. Other companies want you to fill the customs declaration. Perhaps a good class action will help correct their course.

Worst experience ever!!! Worst experience ever! Worst service ever! They write different prices from the actual price, and because of this, I've been asked to pay tax! In WhatsApp, they will get back to you after 10 hours, but if you do not respond within 5 minutes, they will close the ticket! I deleted their numbers and website and want nothing from them any more!