Rejected application, rude customer service rep Was referred to their site by a private seller who uses them, and they rejected my application without reason or explanation. I contacted the live chat and spoke to an extremely rude customer service agent called Mark who gave cold, and unhelpful responses. After reading all the other reviews here, I’m glad they rejected.

---- Hard to even imagine a more dysfunctional corrupt bunch of no goods.

Total scam Total scam. I do not have enough words to describe this terrible service to siphon money out of you. But I can only say one thing - do not contact them ever!

Package lost Package lost The MyUS UK branch changed their warehouse address, so that packages sent to the old address are lost. Customer Service confirmed this but refused to pay the value of the lost package. A responsible company would have set up a 6- or 12-month forwarding service, and add a big note to the box warning of the address change. Instead, they sent an inconspicuous email that looked like the usual spam. Unprofessional. AVOID!

I could not get my package sent to me I could not get my package sent to me. They keep asking for my invoice each time i make an enquiry. I sent an invoice to them over 8 times and they keep asking for an invoice. At the same time they keep attempting to charge my card without giving an update on my package. This went on for 3 months. They just keep attempting to charge my card details almost everyday. I have decided to block any transaction that comes from them form my card issuer. The last time i made an enquiry was just today and the customer service was asking of my invoice again and she said they do not have any copy of my invoices with them. (After 3 Months) MYUS is a SCAM!!!