Absolutely horrendous company Absolutely horrendous company. Liars, cheaters and the support doesent give a crap. I ordered an item worth $220 and then they hit me with a ridicilous $240 shipping fee. After i paid they claim that the item cant be shipped because its glass (its plastic). I check if it is glass and the originial shipper denies it. Saying its plastic. They then say i need to pay for ”FedEx” instead of DHL. Which is a lie because i was in touch with both companies and they didnt have any problems with my package. MyUS then tries to make me pay even more for shipping and puts my order ”in review” for days on end so i cant even pay them what they ask for. The support completely ignores anything you say. They then tell me it cant be shipped because of this and that. Eventually i give up and tell them to discard the item because the shipper doesent accept refunds. They have done this to many people. If you read reviews on reviews.io you will see this. They keep expensive items and sell them for a profit. I have now waited a week for a refund, and they tell me it will arrive in 7-10 days from now. Absolutely horrible. Stay away at all cost.

This company simply stole my money... This company simply stole my money in January and did not deliver anything. They ignore my emails, they fob me off on chat with promises of getting back to me and never do and then, to top it off, have the cheek to send me a customer satisfaction survey.

I have been using MyUs since 2022 and its a life saver I have been using MyUs since 2022 and they have been a life saver. I love the clothes from this one company that only ship within he US so being able to use MyUS to get items I buy form the company in question is great. The service is quick, I can always get a reply on a query and the shipping options are really reasonable. I would 100% recommend this company to anyone looking to get items shipped from US based companies that do not currently ship to the U.K

My shipments now get an 8 dollar sticker fee My shipments now get an 8 dollar charge for ion sticker??? For a watch with a dead batttery??!! Ridiculous! I did chat feature with no help, just told management will email me. I do not have any sticker option in my shipping preferences either. And if I try to email about it, no response for days and then a holding charge for a shipment? It's getting ridiculous

Total scam Total scam. I do not have enough words to describe this terrible service to siphon money out of you. But I can only say one thing - do not contact them ever!