Package lost Package lost The MyUS UK branch changed their warehouse address, so that packages sent to the old address are lost. Customer Service confirmed this but refused to pay the value of the lost package. A responsible company would have set up a 6- or 12-month forwarding service, and add a big note to the box warning of the address change. Instead, they sent an inconspicuous email that looked like the usual spam. Unprofessional. AVOID!

My shipments now get an 8 dollar sticker fee My shipments now get an 8 dollar charge for ion sticker??? For a watch with a dead batttery??!! Ridiculous! I did chat feature with no help, just told management will email me. I do not have any sticker option in my shipping preferences either. And if I try to email about it, no response for days and then a holding charge for a shipment? It's getting ridiculous

Quite satisfied I used these guys a handful of times to forward parcels from the US to Greece, including 3 or 4 times recently. I am surprised by all these negative reviews. Overall, I can't complain about the service; the pricing is quite reasonable. I will use them again.

I have been using MyUs since 2022 and its a life saver I have been using MyUs since 2022 and they have been a life saver. I love the clothes from this one company that only ship within he US so being able to use MyUS to get items I buy form the company in question is great. The service is quick, I can always get a reply on a query and the shipping options are really reasonable. I would 100% recommend this company to anyone looking to get items shipped from US based companies that do not currently ship to the U.K

Avoid Hidden fees and wrong allocation of items in packages. Extremely expensive to ship from US to Europe. A package worth ca. 270 Euro would cost ca. 100 Euro more, which would also increase the tax massively. In the end one pays 450-500 Euro for items you can get cheaper in Europe… Try other companies, they might be cheaper…