Marko
GBPackage lost Package lost The MyUS UK branch changed their warehouse address, so that packages sent to the old address are lost. Customer Service confirmed this but refused to pay the value of the lost package. A responsible company would have set up a 6- or 12-month forwarding service, and add a big note to the box warning of the address change. Instead, they sent an inconspicuous email that looked like the usual spam. Unprofessional. AVOID!
Mitchell Stark
AUExtortion at its finest Extortion at its finest. Once they have your package its the end of any customer service and when you complain they curtly offer to close your account knowing they have your package. It’s cheaper and safer to use FEDEX or similar directly. You can only contact a call centre if you have a problem not anyone actually able to assist you.
Heavenly Eier
NLDon't ever let your parcel arrive here!!!! Don't let your parcel get shipped to here! I used the UK part of the website. once it arrived at the suit, they told my my parcel wouldn't be able to leave the uk, because it had dangerous goods in it (perfume). if they would've told me this on forehand, I would've never ordered it. if I wanted to return it, it would cost me 8 dollars. I tried to let them send it to a pick up point in central London, because I would be there next month. they don't offer that service. so now I don't have my package and I have to return it to the seller to get my money back.
Mattias Lundin
SEIm very disappointed with this service Im very disappointed with this service. I now terminated my account. I ended up discarding all the items I had in their warehouse because it got more expensive to ship it to me than to buy new products and ship directly to me. This company is a scam. So in the end I chose to destroy the vinyl records they had that was mine instead of ship them to me. That tells a lot on how bad it is. The first batch of vinyls (8 records) coasted me 350 usd to ship from Myus.com. Totally ridiculous and way more expensive than the value of the records.
Will
NZ---- Hard to even imagine a more dysfunctional corrupt bunch of no goods.