Ship Smart Inc.

783 Rio Del Mar Blvd Suite 9, 95003, Aptos, United States
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4.50
Based on 20 Reviews

5

85.00%

4

0.00%

3

5.00%

2

0.00%

1

10.00%
About Ship Smart Inc.

The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.

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Diane Howard
GB

SO many great things to say about Ship Smart! SO many great things to say about Ship Smart! The team I worked with was responsive, courteous, knowledgeable and professional. They had great attention to detail and follow-up. Their subcontractor who picked up and packaged my large elliptical trainer was right on time and got the job done. The delivery to my daughter went flawlessly. The team provided great communication from start to finish so I never had to worry.

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Pat
GB

Great Company. Extremely good communication from the first to the final contact. Employees at both ends were professional, informative and pleasant. My table arrived in perfect condition and the fellows at the destination brought it inside and placed it for me. They even showed me how to contact them or make a claim if I found an issue after the delivery -- I did not. Yippee!

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Susan Hurley
GB

Highly Recommend Our Ship Smart experience was excellent. We found their team to be responsive, professional, and they performed as agreed. We paid the extra amount to have the items moved into the house, unwrapped, and the wrapping materials were then removed from the house by the moving team. Ours was a small move from Amelia Island, FL to Chicago, IL. Small, but the items were precious to my mother. Most important was a 110 year old wicker tea cart. We even included a note that said "please treat this like your favorite great grandmother". The tea cart arrived in perfect condition, as well as the other furniture and boxes we packed. Honestly, it could not have gone more smoothly.

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Ann H.
GB

Great Service ShipSmart was fantastic. I tried for several weeks to identify a moving company to move some of my mother's belongings from a storage unit in Colorado to my home in Michigan after she passed away. I needed to move two chairs, a side table and some boxes. It was impossible to find a company that would manage a "small move" like this and also impossible to find a company to move bulky items such as small furniture. ShipSmart came and picked up the items, packaged them carefully and we selected a mutually agreeable date for delivery. It arrived on time. I appreciate that I can keep some of my mother's treasures.

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Barbara B. Caswell
GB

Pompt & helpful; smaller shipment, great fit All of your customer service folks were prompt and helpful as my antiques traveled from our home in AZ to my nephew's new home in Wisconsin. Everything was well wrapped and arrived together & undamaged. They followed up with him as it arrived and I was always kept in the 'loop.' You were referred to us by a large moving company for whom my shipment was too small.

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