Make sure you get insurance. I'll be honest...this wasn't the best experience for us. We hired Ship Smart to move my daughter from Texas to Ohio. While the people were all very nice, the crew that packed up her belongings in Dallas were not terribly careful and several things were damaged. That said, customer service has been very responsive and very helpful in rectifying the situation.

Great employees made my experience with… Great employees made my experience with Ship Smart so positive. Lyndsi King started the logistics process with kindness, humor and a deep regard for my needs. Jasper McQugh then followed up in the same manner to ensure shipping needs were met. Unfortunately, I did not make note of the names of the two gentlemen that came to the house, but their focus, care and attention around packaging to ensure all items to be shipped was remarkable, and so greatly appreciated. They packed each item with such care to ensure shipping to Hawaii, and North Carolina, from California, went without a chip or break. Thank you all very much, Cynthia

The best delivery service ever!! From the start, everything went great. I was so apprehensive about getting this family heirloom shipped across the country. I even had to change the pickup location. Even with all of the particulars involved, all went smoothly. The delivery guys were super nice and communicative delivering during rush hour. I would recommend your service to everyone!

Disappointed Very disappointed with every aspect of experience. They were responsive to email questions, but did not take ownership of any issues. It was a constant bait and switch. From a price hike after taking my items into possession (provided a very detailed list to get a quote) to delivering items broken (that apparently the insurance they sold me did not cover). I would avoid using them if at all possible.

I had a small shipment (2 antique… I had a small shipment (2 antique tables and some assorted antique items) that Ship Smart shipped for me from California to the East Coast. They were highly professional, easy to work with and personable as well. Very easy process and great people to work with. Highly recommend them.