Worst shipping experience ever!! Worst shipping experience ever!!! DO NOT USE!! All boxes were crushed, all furniture was broken, family heirlooms were destroyed. Ship Smart was not interested in helping to resolve this and just told us to file with insurance. No apologies or effort to make this right. They did not ship as advertised. I highly recommend using ANY other company if you value your stuff and time.

Service excellence Your company is amazing! From my very first interaction on the phone with your service rep the awesome experience began. Fast, efficient, friendly, seamless service. Had to move my senior parents from NY to my home in VA and arrangements needed to be made during a one week visit to help my mom care for my dad who had a serious fall. I was put in contact with your company, boxes picked up, all within the same week of my visit. The excellent service experience continued when I was contacted to arrange for my boxes to be delivered to their new home. The delivery staff were all great!!! I cannot thank your company enough for making a stressful situation very easy. Thank you, thank you, thank you from the bottom of my heart. What you do day in and day out is so very much appreciated.

Highly Recommend Our Ship Smart experience was excellent. We found their team to be responsive, professional, and they performed as agreed. We paid the extra amount to have the items moved into the house, unwrapped, and the wrapping materials were then removed from the house by the moving team. Ours was a small move from Amelia Island, FL to Chicago, IL. Small, but the items were precious to my mother. Most important was a 110 year old wicker tea cart. We even included a note that said "please treat this like your favorite great grandmother". The tea cart arrived in perfect condition, as well as the other furniture and boxes we packed. Honestly, it could not have gone more smoothly.

On time; On time; Friendly and hardworking They got the job done right They did a great job from end to end!

Ship Smart made what we thought would… Ship Smart made what we thought would be a complicated shipping process so very easy. From my first contact, they have been professional, helpful and patient with us. Everyone we have worked with is wonderful. I will definitely use them again for any type of shipping needs.