I had a small shipment (2 antique… I had a small shipment (2 antique tables and some assorted antique items) that Ship Smart shipped for me from California to the East Coast. They were highly professional, easy to work with and personable as well. Very easy process and great people to work with. Highly recommend them.

Disappointed Very disappointed with every aspect of experience. They were responsive to email questions, but did not take ownership of any issues. It was a constant bait and switch. From a price hike after taking my items into possession (provided a very detailed list to get a quote) to delivering items broken (that apparently the insurance they sold me did not cover). I would avoid using them if at all possible.

Make sure you get insurance. I'll be honest...this wasn't the best experience for us. We hired Ship Smart to move my daughter from Texas to Ohio. While the people were all very nice, the crew that packed up her belongings in Dallas were not terribly careful and several things were damaged. That said, customer service has been very responsive and very helpful in rectifying the situation.

Great Experience! Zero complaints! Everything arrived safely. The delivery process was transparent. I was never left wondering where my stuff was. Everything went where it was supposed to go (there were multiple shipments to multiple locations). The guys who delivered to Austin were awesome (I wasn't in FL for shipment and I wasn't in Denver). Everyone has been pleasant and helpful. And, the price was reasonable. I've got zero complaints!!

Excellent experience all around Excellent experience all around. Efficient, professional, courteous service. I was kept informed all throughout the process & my delivery was smooth & easy. Highly recommended.