Ship Smart Inc.

783 Rio Del Mar Blvd Suite 9, 95003, Aptos, United States
image
4.50
Based on 20 Reviews

5

85.00%

4

0.00%

3

5.00%

2

0.00%

1

10.00%
About Ship Smart Inc.

The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.

Tags
Contact Info

You need to Login first to submit your review.

image
Jen
NL

Great Experience! Zero complaints! Everything arrived safely. The delivery process was transparent. I was never left wondering where my stuff was. Everything went where it was supposed to go (there were multiple shipments to multiple locations). The guys who delivered to Austin were awesome (I wasn't in FL for shipment and I wasn't in Denver). Everyone has been pleasant and helpful. And, the price was reasonable. I've got zero complaints!!

image
Pat
GB

Great Company. Extremely good communication from the first to the final contact. Employees at both ends were professional, informative and pleasant. My table arrived in perfect condition and the fellows at the destination brought it inside and placed it for me. They even showed me how to contact them or make a claim if I found an issue after the delivery -- I did not. Yippee!

image
Michael
GB

I was extremely satisfied with every… I was extremely satisfied with every aspect of Ship Smart. Rosa was excellent. Clearly explained the services, timing and cost. She kept me apprised on pick up timing. The desk was picked up on time, shipped in the time expected and arrived extremely well wrapped and unmarked. My highest praise to the whole organization.

image
Barbara B. Caswell
GB

Pompt & helpful; smaller shipment, great fit All of your customer service folks were prompt and helpful as my antiques traveled from our home in AZ to my nephew's new home in Wisconsin. Everything was well wrapped and arrived together & undamaged. They followed up with him as it arrived and I was always kept in the 'loop.' You were referred to us by a large moving company for whom my shipment was too small.

image
Ann H.
GB

Great Service ShipSmart was fantastic. I tried for several weeks to identify a moving company to move some of my mother's belongings from a storage unit in Colorado to my home in Michigan after she passed away. I needed to move two chairs, a side table and some boxes. It was impossible to find a company that would manage a "small move" like this and also impossible to find a company to move bulky items such as small furniture. ShipSmart came and picked up the items, packaged them carefully and we selected a mutually agreeable date for delivery. It arrived on time. I appreciate that I can keep some of my mother's treasures.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow