Smooth and easy Smooth and easy In what could have been a chaotic and time consuming move of our stuff into storage, the folks at Self-Storage 1 Lincoln Park guided us in and out, made sure others were taking up two spaces to unload, and even cleaned up after we broke an item. Highly recommend!

Excellent experience Excellent experience. This is the second time I have rented from Self Storage 1. Bianca and Shounice were so helpful in assisting me with picking the right unit and ensuring all my questions were answered.

Excellent service I have had a unit for many years at this building and the staff is excellent! They are very professional and helpful.

My storage experience at Self Storage 1 was excellent! My storage experience at Self Storage 1 on Elston St. in Chicago was excellent! The unit and building were clean and easy to access. The elevators are a bit slow but are very convenient along with the available carts for loading and unloading. The staff was always friendly and helpful. Ciara was especially helpful with our move out. Thank you for everything and I would definitely recommend the Self Storage 1 on Elston in Chicago to friends, and I would use them again for any future storage needs.

Impossible to reach, terrible customer service I’ve had a terrible experience at Self Storage 1- The customer service is the worst I’ve ever seen. There’s no way to contact the office directly, instead I’ve had to call the phone number, leave a message, and wait around hoping for a call back. They’re uncommunicating and purposefully misleading. I’m still waiting for a response to confirm that they will stop charging me for a unit I moved out of months ago.