Billing For whatever reason, this company cannot issue monthly invoices anymore. In February, I requested the invoices for December 2021 & January 2022. I received 20 emails, which all had an invoice for October. When I asked them again to send the correct invoices. They had no reply. Now I need the invoices for February & March 2022!

Excellent service I have had a unit for many years at this building and the staff is excellent! They are very professional and helpful.

The staff and service have been great The staff and service have been great; I highly commend each of them for their professionalism and helpfulness. My wife and I have used their storage for multiple lockers for multiple times and could not be more pleased and their fees are very reasonable for the services provided. Bill H

This is one of the best Storage with a wonderful staff. This is one of the best Storage facilities in Chicago. They really helped me, and make each process very simple. They showed me multiple units, and treated me with great service above and beyond. The whole team of women there are amazing. I had a bad experience there under the previous management, but they switched management a few years back and they have been truly spectacular. The fact that you can use the truck for free when renting a storage from them is wonderful.

Ciera Humphrey, at the front desk, was SO helpful!! Ciera Humphrey at the desk was excellent in assisting me during the move out process. She worked quickly and efficiently when providing me with the paperwork to fill out in order to move out of my unit. She was very clear and articulate on the terms of the move out and the refund process. The best service I could have received during this process. I would recommend anyone to use Self Storage 1 in the future, especially with Ciera running the desk.