The staff and service have been great The staff and service have been great; I highly commend each of them for their professionalism and helpfulness. My wife and I have used their storage for multiple lockers for multiple times and could not be more pleased and their fees are very reasonable for the services provided. Bill H

I would say it’s an okay experience I would say it’s an okay experience. I didn’t get my original 50 percent discount for the first three months since booking online and had to call and let them know I was charged full price which thankfully I had enough funds in account to take care of. One of the garage doors was broken for move in and a number of people were moving in at same time which became chaotic.

Very kind and attentive staff Very kind and attentive staff. Straightforward pricing and clear information. Clean facility. Good energy.

Impossible to reach, terrible customer service I’ve had a terrible experience at Self Storage 1- The customer service is the worst I’ve ever seen. There’s no way to contact the office directly, instead I’ve had to call the phone number, leave a message, and wait around hoping for a call back. They’re uncommunicating and purposefully misleading. I’m still waiting for a response to confirm that they will stop charging me for a unit I moved out of months ago.

Excellent experience Excellent experience. This is the second time I have rented from Self Storage 1. Bianca and Shounice were so helpful in assisting me with picking the right unit and ensuring all my questions were answered.