Smooth and easy Smooth and easy In what could have been a chaotic and time consuming move of our stuff into storage, the folks at Self-Storage 1 Lincoln Park guided us in and out, made sure others were taking up two spaces to unload, and even cleaned up after we broke an item. Highly recommend!

Excellent experience Excellent experience. This is the second time I have rented from Self Storage 1. Bianca and Shounice were so helpful in assisting me with picking the right unit and ensuring all my questions were answered.

Many Parking issues in garage !!!! Many Parking issues in garage !!!! One of two doors replaced when broke took too long to replace than the new door broke again. You closed the south entrance which caused more parking problems. Limits alternative exit when four cars are inside or three cars in a truck. Thanks please reevaluate your parking spaces. Clients sometimes need more time when moving things in and out so more space would help or rules that people renting space for their do not in front but their garage storage space,

Extremely Helpful During a Difficult Time. I signed up to use your facilities in June of this year. It was a very difficult situation personally. I appreciated the staff and their support at a time that I was frustrated and overwhelmed. Fortunately all work out in the best possible ways.

Impossible to reach, terrible customer service I’ve had a terrible experience at Self Storage 1- The customer service is the worst I’ve ever seen. There’s no way to contact the office directly, instead I’ve had to call the phone number, leave a message, and wait around hoping for a call back. They’re uncommunicating and purposefully misleading. I’m still waiting for a response to confirm that they will stop charging me for a unit I moved out of months ago.