OUT OF ALL STORAGE FACILITIES I HAVED USED, SELF STORAGE 1 WILL PRO-RATE YOUR FEES. SELF STORAGE 1 has been the only facility that I have used that will pro-rate your monthly fees for however long you have used the facility for storage. The representatives are very nice and always helpful in assisting you with your needs. I am disabled, and all the help counts. The facility also will take your packages for delivery for the customers. This is why I have always chosen and will continue to choose Self Storage 1 for the steel doored units, 10 feet ceilings, and the customer service. Thank you Self Storage 1!

Ciera Humphrey, at the front desk, was SO helpful!! Ciera Humphrey at the desk was excellent in assisting me during the move out process. She worked quickly and efficiently when providing me with the paperwork to fill out in order to move out of my unit. She was very clear and articulate on the terms of the move out and the refund process. The best service I could have received during this process. I would recommend anyone to use Self Storage 1 in the future, especially with Ciera running the desk.

So helpful with the paperwork! -

Billing For whatever reason, this company cannot issue monthly invoices anymore. In February, I requested the invoices for December 2021 & January 2022. I received 20 emails, which all had an invoice for October. When I asked them again to send the correct invoices. They had no reply. Now I need the invoices for February & March 2022!

The staff and service have been great The staff and service have been great; I highly commend each of them for their professionalism and helpfulness. My wife and I have used their storage for multiple lockers for multiple times and could not be more pleased and their fees are very reasonable for the services provided. Bill H