The complete ignorance of this company… The complete ignorance of this company astounds me. we paid for our shipment on the 4th. on the 12th we receive an email saying that delivery is due tomorrow but there is a 1700 charge for storage! they won't answer their phone or respond to emails. they basically blackmail you into paying these extortionate fees or you won't get your product. I recommend you avoid this company at all costs unless you want hefty charges Update: after paying £1700 to release my cargo I get informed that delivery will happen tomorrow!!!!!!! they can't even keep their shallow promise of delivering

Not satisfied with the services Hi Team, I booked the shipment from your portal but when the shipment supposes to be picked up your carrier deny to work as they are saying they don't have the proper equipment to pick up this cargo. so we canceled this shipment from your portal and give it to another carrier.

Caitlynn Kelley is lovely to work with! Caitlynn Kelley is lovely to work with. We have been struggling with a billing issue for quite some time. She picked up the phone and called me instead of trying to resolve it by email. She also followed up with an email after the situation was fixed to ensure everything was working properly. Those two gestures go such a long way. She was sweet and helpful and definitely deserves a kudos! :)

She's #1 Noelle Setticase is hands down one of the best freight forwarders I have had a chance to work with. She not only goes the extra mile for me every time we do business, she generally cares about not only my company but my customers as well, which is greatly appreciated! We greatly Value her here at Express!

Jaclyn saved the day! I was having trouble understanding a reconsignment on an ocean shipment, and Jaclyn Regoli hopped in to help clear up the confusion. She broke the situation down in such clear, simple language that it finally made sense, and she did it without making me feel stupid. Thank you Jaclyn!