Ex-Freight Zeta

2290 - 10th Avenue North, 33461, Lake Worth, United States
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4.05
Based on 20 Reviews

5

75.00%

4

0.00%

3

0.00%

2

5.00%

1

20.00%
About Ex-Freight Zeta

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Sentrel Lyles
US

OUTSTANDING SERVICE! Noelle Setticase I have a background as a Customer Service Manager and Noelle went above and beyond to make sure my situation was handled. I just want to highlight her level of excellence ad this has saved me a lot of time on this Friday afternoon. I would highly recommend her to anyone of our partners for future shipments!

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Andrew Winson
US

DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY. They used a third party hauler who lost our equipment on the way to a trade show. They only located the equipment after a week of searching after the trade show was completed losing 8K for my company. After claiming they would help us make a claim to our insurance provider and the 3rd party they are basically just standing behind their terms and conditions as they are not responsible for incidentals. This would not be incidental if they did not hire a third party hauler that lost our equipment. AVOID AT ALL COSTS IF YOU VALUE YOUR PRODUCTS AND AVOID AT ALL COST FOR TRADE SHOWS!!! Im already looking into legal representation against this company.

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John
US

Noelle Setticase went the extra mile on… Noelle Setticase went the extra mile on shipment HARRIS-1627569607. The freight was scheduled to be picked up on 7/30, the carrier fell down and Noelle spent considerable time on the phone with the carrier in an attempt to get the freight picked up on the 30th. The freight was rescheduled for 8/2, the carrier again fell down and Noelle worked with the carrier to have another driver assigned for pick up on the 2nd.

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Wiebe de Vries / Box Fox
NL

Excellent customer service I just wanted to mention that two of your employees with whom I correspond regularly (Tim Bober for finance and Andreea Nedelcu for AMS OPS) have always gone out of their way to provide excellent customer service. I'm truly impressed by their professionalism and dedication. Wiebe de Vries Box Fox

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Stuart
GB

The complete ignorance of this company… The complete ignorance of this company astounds me. we paid for our shipment on the 4th. on the 12th we receive an email saying that delivery is due tomorrow but there is a 1700 charge for storage! they won't answer their phone or respond to emails. they basically blackmail you into paying these extortionate fees or you won't get your product. I recommend you avoid this company at all costs unless you want hefty charges Update: after paying £1700 to release my cargo I get informed that delivery will happen tomorrow!!!!!!! they can't even keep their shallow promise of delivering

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