Great Customer Service Great customer service. Lucas was fantastic and extremely responsive! He was quick in finding us a driver for our requested date and time. Our RV was delivered quickly and with care.

HORRIBLE EXPERIENCE HORRIBLE EXPERIENCE. DID NOT FULFILL QUOTED PRICE. WENT 24+ HOURS NOT RESPONDING TO TEXT OR PHONE CALLS. I WAS TOLD THE PERSON TEXTING ME WAS IN THE HOSPITAL FOR ONE DAY. SAD STATE THAT ONLY ONE PERSON COULD RESPOND. FIRST DRIVER BACKED OUT. 2ND DRIVER HAD AN ISSUE WITH THE TRUCK (SO I WAS TOLD). THE 3RD, YES 3RD DRIVER TOLD ME HE WAS BUSY DOING SOMETHING ELSE AND HUNG UP ON ME. FINALLY GOT MY VEHICLE A DAY AFTER IT WAS SUPPOSED TO ARRIVE BECAUSE THE 3RD DRIVER ALSO HAD AN ISSUE WITH HIS VEHICLE AFTER PICKING UP MY VEHICLE FROM THE DEALERSHIP. IWHEN I SAY A HORRIBLE EXPERIENCE, I AM NOT EXAGGERATING. I DO NOT RECOMMEND THIS COMPANY TO ANYONE. THEY ARE UTTERLY UNPROFESSIONAL. I AM ONE DISGUSTED AND UNHAPPY WITH THIS COMPANY.

Didn’t show… it was explained we were… Didn’t show… it was explained we were traveling and had a timeline.. was ghosted at time of pick up… couldn’t get a driver. We were to meet in a parking lot… obvi couldn’t leave our vehicle for 5 days as they were fully aware… had to tow the car ourselves… miss out on stopping to see family and tourist sites & now informed we must pay $150.00 cancellation fee… FYI they came across quite helpful to start when booking but to have salt in the wound for cancelling because they didn’t have a driver… I dunno 🤷‍♀️ Buyer be ware

Bad experience all around This was a bad experience all around. First they tell you a price that falls in line with everyone else's quote they have you sign a contract. Then they tell you they found a driver but wants more money nothing short of extortion make you sign a different contract with added fees. I reluctantly agreed. Then they picked up the vehicle didn't tell me it was picked up. I wouldn't have known without talking with the seller. Tried to call tried to text to get an estimate on when they would drop off nothing no response. I was 25 miles away when they finally called saying vehicle was 4 miles away. So had to leave what I was doing to go meet, would've been there had I known an estimated time they would get there.

Gotta use this shipper...5 stars. A logistical nightmare shipping my 1970 VW bus to Layton, UT. AIL and the dispatcher were invaluable in getting it there. I have a terrible hearing loss and Max was professional and patient with me. Best price by far. The driver was perfect and tipped accordingly...made him smile. You bet I'd use American International again. Mack Foss Pasco Wa