American International Logistics

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3.75
Based on 20 Reviews

5

60.00%

4

5.00%

3

5.00%

2

10.00%

1

20.00%
About American International Logistics

American International Logistics makes business flow. As one of the world’s leading non-asset-based supply chain management companies, we design and implement industry-leading solutions in the relocation of all kinds of auto easier for our clients.

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TB
GB

HORRIBLE EXPERIENCE HORRIBLE EXPERIENCE. DID NOT FULFILL QUOTED PRICE. WENT 24+ HOURS NOT RESPONDING TO TEXT OR PHONE CALLS. I WAS TOLD THE PERSON TEXTING ME WAS IN THE HOSPITAL FOR ONE DAY. SAD STATE THAT ONLY ONE PERSON COULD RESPOND. FIRST DRIVER BACKED OUT. 2ND DRIVER HAD AN ISSUE WITH THE TRUCK (SO I WAS TOLD). THE 3RD, YES 3RD DRIVER TOLD ME HE WAS BUSY DOING SOMETHING ELSE AND HUNG UP ON ME. FINALLY GOT MY VEHICLE A DAY AFTER IT WAS SUPPOSED TO ARRIVE BECAUSE THE 3RD DRIVER ALSO HAD AN ISSUE WITH HIS VEHICLE AFTER PICKING UP MY VEHICLE FROM THE DEALERSHIP. IWHEN I SAY A HORRIBLE EXPERIENCE, I AM NOT EXAGGERATING. I DO NOT RECOMMEND THIS COMPANY TO ANYONE. THEY ARE UTTERLY UNPROFESSIONAL. I AM ONE DISGUSTED AND UNHAPPY WITH THIS COMPANY.

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kim blackley
CA

Didn’t show… it was explained we were… Didn’t show… it was explained we were traveling and had a timeline.. was ghosted at time of pick up… couldn’t get a driver. We were to meet in a parking lot… obvi couldn’t leave our vehicle for 5 days as they were fully aware… had to tow the car ourselves… miss out on stopping to see family and tourist sites & now informed we must pay $150.00 cancellation fee… FYI they came across quite helpful to start when booking but to have salt in the wound for cancelling because they didn’t have a driver… I dunno 🤷‍♀️ Buyer be ware

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Rhea Norwood
GB

Responsive & Service Oriented Not only was the scheduling team extremely responsive, but the carrier was also prompt, helpful, and patient at every stage. The delivery of our vehicle was less than 24 hours from pick-up. In fact, the pick-up was within 2 hours of signing the contract! The pricing was fair and the team was flexible. If I could only take off 1/2 of a ⭐️ instead of a whole ⭐️ I would. The only thing I’d offer advice for would-be users is set the time off without distractions to focus on logistics needs. The team is responsive and persistent when trying to wrap up the deal and will answer every question you have and meet your concerns at every moment. The challenge for the buyer is balancing the urgency for booking with your own schedule and demands. I struggled with back to back calls to clarify information and slow the agent down while also working and it became irritating at one point. Clearly, we got beyond that issue! Save yourself a headache and take the time you need to focus on logistics.

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Mack Foss
GB

Gotta use this shipper...5 stars. A logistical nightmare shipping my 1970 VW bus to Layton, UT. AIL and the dispatcher were invaluable in getting it there. I have a terrible hearing loss and Max was professional and patient with me. Best price by far. The driver was perfect and tipped accordingly...made him smile. You bet I'd use American International again. Mack Foss Pasco Wa

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Denise
GB

Great company Malcom was very helpful and kept me updated on the delivery. Great company to work with.

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