
Cameron Boyle
AUPaid huge amount for shipping never sent ***anyone who has issues should do a chargeback on their credit card enough of those and their merchant provider will boot them*** Paid shipping and urgent processing fee shipping was booked 1 with DHL other with FedEx but parcels never handed over to them. No response from planetexpress. ***you only asked for that information after this review and neither DHL or fedex have received the parcels as I have checked with them. Both couriers have my details

Jeremy
AUComplete waste of time I tried their "shop for me" feature to buy a laptop from bestbuy to send to Thailand. I deposited the full amount via my credit card, completed the MasterCard 3ds verification. Waited over 24hrs only to have planet express cancel my order with the reason: "We are unable to make this purchase due to unverified payment" Now the bestbuy deal has expired and the price has gone up by over $200. Complete waste of my time and money, I'm going to try one of their competitors instead. Avoid them if you value your time!!!

Kristofer Kamiyasu
SEBest support, 10/10 I don’t usually write reviews on Trustpilot, but this time I feel compelled to do so. I’m giving Planet Express top marks for their incredible accuracy, customer care, and above all, their customer-friendly approach and amazing support. They are patient (with an old fool like me), friendly, QUICK, and most importantly - personal! Unlike Amazon’s dreadful AI robot support, you quickly get in touch with a real PERSON who kindly assists you - shout out to Sarina. My deepest thanks and appreciation. 10/10.

Dara
AUSTAY AWAY!! STAY AWAY!!! Said cheap shipping!! $72USD SHIPPING TO DELIVER $10 MOISTURIZER TO AUSTRALIA!!! I ORDER FROM THEIR DIRECT $11 AUD Shipping PLUS ALL FORMS ARE SO CONFUSING WOULD NOT ACCEPT DIMENSIONS TO CHECK POSTAGE STAY AWAY WONT ANSWER MY MESSAGES NOW THEY KEEP MY PACKAGE AND PROBABLY RE SELL IT

Martin
SKExcellent Service The best prices, amazing support through live chat, also connection to a real person. I used Postal Office - Fully Tracked and it took around 15 days to deliver to Europe, so everything 10/10.