seamless experience… I have had the most seamless experience with Planet express. They have a very systematic process of freight forwarding. Without planet express l wouldn’t not be able to get the health supplements that are not available in my country. The only reason l haven’t given 5 stars is because l think they haven’t yet reached their full potential yet, l think they should open more global tax free warehouses, for example in Dubai. Overall Planet Express is great!

Dear Planet Express, Dear Planet Express, I have been extremely happy with the service, i received my last package in great condtion, every item was bubble wrapped as i asked, all my valuable collectibles had not a single crease!. Everytime i contacted customer service they would answer quickly, always found an answer to my question. Thank you so much, i will always pick Planet Express. Best of regards, Ibrahim Adil

Paid huge amount for shipping never sent ***anyone who has issues should do a chargeback on their credit card enough of those and their merchant provider will boot them*** Paid shipping and urgent processing fee shipping was booked 1 with DHL other with FedEx but parcels never handed over to them. No response from planetexpress. ***you only asked for that information after this review and neither DHL or fedex have received the parcels as I have checked with them. Both couriers have my details

Complete waste of time I tried their "shop for me" feature to buy a laptop from bestbuy to send to Thailand. I deposited the full amount via my credit card, completed the MasterCard 3ds verification. Waited over 24hrs only to have planet express cancel my order with the reason: "We are unable to make this purchase due to unverified payment" Now the bestbuy deal has expired and the price has gone up by over $200. Complete waste of my time and money, I'm going to try one of their competitors instead. Avoid them if you value your time!!!

Worthless Service I tried shipping one package and after nearly a month it is still being held by customs in Costa Rica and planet express is worthless. Their shipping costs must also be up charged. It’s a total rip-off why use an intermediary if they offer no assistance in getting your packages to you? A total waste of money!