Sabrina
MXLifesaver I live in Mexico and like to support small artists from the US. The problem was shipping, as I noticed that anything that didn't came via express email got lost (Even before the pandemic) but I didn't have enough money to choose express every single time. It was then when I found Shop2Ship and I gotta say they've been absolutely wonderful!! Not only I've saved a lot in shipping but they also do an excellent job when placed with an special order. One time I ordered a print with a discount because it was slightly damaged, and I obviously didn't want to receive it even more damaged. So I asked them to please secure it well. I received a fortified print, it was completely sheltered by sturdy cardboard to the point I don't think even sitting on it would have made a dent. The customer support is great too! I really recommend them!
Asmaa Jada
MAI will use this service again I have used this service 4 times and I'm really satisfied with the service. When they receive my packages, they send me an email. The customer service is good. The shipping cost depends on the weight and the size of the package which is good too. I tried the photo service so I could check the condition of my products and it went well. I tried the consolidation service so that when I have packages from different stores, they put all of my products in one box which saves me money on the shipping. I recommend using this company. Thank you Shop2Ship!
Charleston Green
CAGood value but can be great with tweaking! Good value service but i find shipping rates to be too expensive and shipping limited only to Fedex international, provide more options. Shop2ship is prompt in responding to email queries, which is great. However there are some repetitive issues, like USPS keep marking parcels delivered 1-2 weeks before shop2ship ever confirm receipt of the items, this issue needs to be urgently addressed. Despite repeated attempts to talk to someone on Shop2ship's listed phone number it always rings without an answer, no idea why list a telephone number if no one ever answers!!
SM
ZANot visible enough! Not visible enough! I love the concept of Shop2Ship but your services / offerings are not visible enough. What indeed is the your offerings for the on B2B or B2C level? In South Africa you are competing with takealot. How do you differentiate from others who are offering similar services?
Andrew D
BMOnly giving a 3 star as the service has… Only giving a 3 star as the service has been slower than usual. Will give the benefit of the doubt as I understand they are in the process of moving to a new location. Normally I find the service exceptional, which is why I won't give less than a 3 star this time. Hopefully after the move the service will be fast again.