Shop2Ship

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3.50
Based on 20 Reviews

5

40.00%

4

15.00%

3

20.00%

2

5.00%

1

20.00%
About Shop2Ship

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Charleston Green
CA

Good value but can be great with tweaking! Good value service but i find shipping rates to be too expensive and shipping limited only to Fedex international, provide more options. Shop2ship is prompt in responding to email queries, which is great. However there are some repetitive issues, like USPS keep marking parcels delivered 1-2 weeks before shop2ship ever confirm receipt of the items, this issue needs to be urgently addressed. Despite repeated attempts to talk to someone on Shop2ship's listed phone number it always rings without an answer, no idea why list a telephone number if no one ever answers!!

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Andrew Corneh
LR

Shop2ship is a reliable forwarding… Shop2ship is a reliable forwarding company since I started with them. I would have given them 5 stars, but had to give them 4 stars because I had a little issues in regards to some items that was misplaced in their warehouse and I had to purchase these items again. That's the only issues I have had so far, but other then that, they are great.

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Wooi Min
MY

Used to be Good, but now became worse. Suite 36219903. It was good experience until recent arrangement on Black Friday. My goods arrived at my suite and I immediately arranged for shipment. After I paid for the charges, I received an email saying that UPS will need additional charges of USD35. The email also suggested me to switch to FedEx with no extra charges. I replied the email but then no more response has been given by Shop2Ship. I did send few emails and write feedback forms in their website but still none reply.

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UJL
MY

Used them several times but not again And here is why The Pros: Works well, nothing gets lost, good documentation of incoming parcels, good web interface, efficient removing of excessive packing material The Cons: Sometimes removing of too much packaging material, had small items rolling around. Every time they forget to remove an invoice, but charge for the service, one day I will have a big problem at customs clearance. Main reason why I’m looking for an alternative for my next shipments. 1 Star only for customer service, it is nonexistent. Tried for weeks to call them, wrote emails, used contact form, Messenger in Facebook, texted them, never got any response.

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Beyers
ZA

Pathetic No customer service at all, zilch, nada. They lost goods in their warehouse and it was bever delivered to me. It was impossible to contact Shop2ship and numerous emails went unanswered. Do not use them, you have no assurance that anything yoy send them will actually be sent to you and if you have any issues you will not receive any response from them.

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