Rude staff, horrible experience We rented a parking space at the Winter Garden location for our work trailer. Within the first month, it was hit, had damage on the fender, and the locks had tried to be jimmied. We informed the office and asked them to review their cameras and they never got back with us. On the third and final month of storage, we received a call from Gary stating the trailer was slightly in the next parking space (because it had been hit) and if we didn't move it, they were going to tow it. We did move it. Permanently. Horrible customer service. Would not recommend them to anyone.

Manager at mini storage on West… Manager at mini storage on West Michigan is very rude and does not want to listen to any issues with unit. She locked me out of the unit by turning off my code without informing me. I have asked her to explain why and I asked her to transfer me to her boss but refuses to saying she will get back to me and hung up on me. I will never rent with mini storage on West Michigan in Orlando. She replaced Sunny the manager who was very nice & I had no problems with.

Unacceptable and unprofessional disrespectful Mrs Parish at the old winter garden rd location personal mini storage do not rent a unit from this property My experience with the manager Mrs Parish was disrespectful rude and unacceptable her customer service to me as a customer was unprofessional and she takes her job personal she spoke to me in a condescending manner over late rent on her property she added unnecessary fees to bill with explanation I complained about roaches in my unit in which she refused to address this place is horrible and she is very ignorant I might ad who allowed such a person to have a position of management of a job handling customer can you say ghetto animal behavior stay away from this property.!!!!!!!!!!!!!,,!

9 Years Later-Could Buy Cheaper Space-But Give Up This Service, NEVER! We have rented space from this company for the past nine (9) years for motorhomes and rv trailers. We are 100% satisfied for the service, cleanliness, bug-free , rodent-free premises. Over the years we have gotten to know our fellow renters and have become friends with them. We meet at various campgrounds and have so much fun. You see, we all know the value of keeping our RV's in this great place.

Friendly and Helpful Service I was searching for the perfect place for my Exotic Classis Vehicle and was impressed with the way I was handled as I scrutinized the storage space where my car would stay. I was treated with dignity and respect and my personal property feels very safe stored at this location. I highly recommend anyone to utilize this space and was impressed as a customer on how well I was treated.