M Carlson
GBFraudulent Money grabbers They keep raising my rent and added insurance into my storage fee without permission. Turning them into the Feds for fraud.
Armando Hevia
GBRude staff, horrible experience We rented a parking space at the Winter Garden location for our work trailer. Within the first month, it was hit, had damage on the fender, and the locks had tried to be jimmied. We informed the office and asked them to review their cameras and they never got back with us. On the third and final month of storage, we received a call from Gary stating the trailer was slightly in the next parking space (because it had been hit) and if we didn't move it, they were going to tow it. We did move it. Permanently. Horrible customer service. Would not recommend them to anyone.
Miranda Buchanan
GBTheir roof leaked and ruined my mattresses! So after a month of no return calls, I FINALLY get a call back from Joel (operations manager) at personal mini storage. He informs me that they will not be covering any of the damages to my mattresses caused by their roof leaking!!! And the insurance company just informed us that even though we had $3000 coverage they only paid $1700! My mattress alone cost $2800 and my bed was $1000! My daughter’s mattress was also $1000! This is ridiculous to say the least!!!
Rita Settle
GB9 Years Later-Could Buy Cheaper Space-But Give Up This Service, NEVER! We have rented space from this company for the past nine (9) years for motorhomes and rv trailers. We are 100% satisfied for the service, cleanliness, bug-free , rodent-free premises. Over the years we have gotten to know our fellow renters and have become friends with them. We meet at various campgrounds and have so much fun. You see, we all know the value of keeping our RV's in this great place.
Mark Rosenbauer
GBThe Very Best Facility EVER! My wife and I never knew just how clean and organized Personal Mini Storage facilities are! That's why we have a unit, as well as an RV parking spot. The company's mindset makes customers like us very happy and we fully intend to continue our relationship with Personal Mini Storage!