Fraudulent Money grabbers They keep raising my rent and added insurance into my storage fee without permission. Turning them into the Feds for fraud.

Rude staff, horrible experience We rented a parking space at the Winter Garden location for our work trailer. Within the first month, it was hit, had damage on the fender, and the locks had tried to be jimmied. We informed the office and asked them to review their cameras and they never got back with us. On the third and final month of storage, we received a call from Gary stating the trailer was slightly in the next parking space (because it had been hit) and if we didn't move it, they were going to tow it. We did move it. Permanently. Horrible customer service. Would not recommend them to anyone.

Chris and Jonathan of the location … Chris and Jonathan of the location outside Ivey lane were so helpful and professional I and my wife couldn't have ask for more. Every question we asked always answered and not only answered but with the up most respect I ever heard in young men that are managers. I just want to say Thank you Jonathan and Chris for all your help and will recommend Personal mini storage to anyone we know.

Unacceptable and unprofessional disrespectful Mrs Parish at the old winter garden rd location personal mini storage do not rent a unit from this property My experience with the manager Mrs Parish was disrespectful rude and unacceptable her customer service to me as a customer was unprofessional and she takes her job personal she spoke to me in a condescending manner over late rent on her property she added unnecessary fees to bill with explanation I complained about roaches in my unit in which she refused to address this place is horrible and she is very ignorant I might ad who allowed such a person to have a position of management of a job handling customer can you say ghetto animal behavior stay away from this property.!!!!!!!!!!!!!,,!

Emily and Mario are the best! Emily and Mario are the best in the business. they make you feel like family. Their passion for service and to tbe the best is unsurpassed. I have renewed my space for the second year and when I walked in to sign my annual contract they remember me. When you need storage you have to give Personal Mini Storage on Edgewater Drive your business you wont regret it!