i see some of the 3-4 star reviews but… i see some of the 3-4 star reviews but i give mr. david facenda 10 stars. he has been taking care of my shipping needs for over a year. i dont even quote other companies anymore. hes prompt, polite and rocks the quotes. i probably dont say it enough but i appreciate you mr. david

First Time LTL Customer - Great Experience As a first time LTL customer with a shipment of electronics from Georgia to Michigan, I was unfamiliar with the process. The FreightCenter team assisted and provided me a alternative shipment quote that was 50% less than on the automated online tool. They chose ABF Freight to move my goods. The goods arrived in 3 days, on time and in good order. The ABF Freight team was also a top notch team providing daily updates and calling me to set up a delivery. The delivery driver was courteous and a real pro. He arrived on time and he negotiated the narrow access passage to my facility and move my freight with a pallet jack into my storage facility. All in all, it was a very positive experience and I will return to FreightCenter for my next shipment.

BE VERY WARY OF USING FREIGHTCENTER Our customer shipped a crate of equipment back to us. They dropped it off at the Roadrunner Terminal and had the Terminal Manager sign and write their phone number on the FreightCenter shipping document. They lost the crate roughly 9 months ago. We made a claim through FreightCenter and they have largely ignored us. They say they spoke with the terminal manager and nothing was ever dropped off so there is no claim. What we would like most is to get our equipment back but FreightCenter says even though we have sent them all of the documentation they have repeatedly come back saying we don't have documentation. It is very frustrating and disappointing to have them constantly shift the blame and take no responsibility for the problem. They taught the fact that they carrier full insurance so that if anything happens you are covered - this is blatantly untrue. If they actually had insurance this issue could have been resolved months ago. BE VERY WARY OF USING FREIGHTCENTER, THEY DO NOT STAND BEHIND THEIR WORD AND WILL NOT HELP YOU IF THERE IS A PROBLEM WITH YOUR SHIPMENT. After review of FreightCenter's response I would like to add that FreightCenter was paid in full for the shipment that was lost and very conveniently cannot seem to help in any useful way - but at least they made money so why should they care?

Very helpful! Sergio Arenas did a great job at helping me navigate my shipping needs! I am new to this business and he made me comfortable and taught me how things work. Will definitely use them for every freight need my company has!

First time shipping large items and… First time shipping large items and didn't realize they have to be palletized before it could be shipped as freight. Abraham is amazing. He spoke to the warehouse manager to understand what was getting shipped i.e (glass vs plexiglass). He obtained multiple quotes to get me an affordable shipping option and he moved with urgency knowing the item must be removed by a deadline. Highly recommend Abraham as your account manager.