Find a competent carrier I had three pallets of freight, all well organized, shrink wrapped and banded. All three pallets had been dropped, and one, containing metal file cabinets, had obviously had extremely heavy objects dropped on top of it, causing dents so deep in the top that it is now impossible to open. The contents will now have to be removed by using a grinder to cut the tops of the file cabinets off. One item was also missing from that pallet. There was a report of transit damage to an intermediate freight center, but I was not informed until I called and asked. I never saw the report. The response from ABF, after my sending damning photo documentation, was a query about the estimated weight of the damaged objects. I received a check for $20.00.

Sergio is great to work with Been working with FreightCenter for over 5 years. Only do periodic shipping but they have always been able to provide good service at a discount to our company rates. Sergio Arenas is always available to help, even on his day off during our last high value dedicated truck shipment. Went smoothly without a hitch.

Corey Pfannenstiel raised the bar on… Corey Pfannenstiel raised the bar on customer service! He was polite, professional and took the time to verify that the receiver was ready for our shipment. We will definitely be calling Corey at FreightCenter the next time we ship LTL!

Very Quick & Efficient! Appreciated how helpful and quick they were to jump on in and get my shipment booked after I did a short online quote. They got my shipment booked same day with tracking info. Very efficient. Thanks Abe for your help!

Don't leave a payment method on file cuz they will charge you several months after the fact for discrepancys that can't be double checked any longer Everything was fine until I was charged an additional 240 dollars 4 months after delivery of the shipment for a discrepancy with the weight of the shipment. They should've charged me at the time of delivery or shortly after ....not 4 months later. Seems like preditory billing to me. Now I can't check the weight of the shipment myself.