First Time LTL Customer - Great Experience As a first time LTL customer with a shipment of electronics from Georgia to Michigan, I was unfamiliar with the process. The FreightCenter team assisted and provided me a alternative shipment quote that was 50% less than on the automated online tool. They chose ABF Freight to move my goods. The goods arrived in 3 days, on time and in good order. The ABF Freight team was also a top notch team providing daily updates and calling me to set up a delivery. The delivery driver was courteous and a real pro. He arrived on time and he negotiated the narrow access passage to my facility and move my freight with a pallet jack into my storage facility. All in all, it was a very positive experience and I will return to FreightCenter for my next shipment.

Find a competent carrier I had three pallets of freight, all well organized, shrink wrapped and banded. All three pallets had been dropped, and one, containing metal file cabinets, had obviously had extremely heavy objects dropped on top of it, causing dents so deep in the top that it is now impossible to open. The contents will now have to be removed by using a grinder to cut the tops of the file cabinets off. One item was also missing from that pallet. There was a report of transit damage to an intermediate freight center, but I was not informed until I called and asked. I never saw the report. The response from ABF, after my sending damning photo documentation, was a query about the estimated weight of the damaged objects. I received a check for $20.00.

Very Quick & Efficient! Appreciated how helpful and quick they were to jump on in and get my shipment booked after I did a short online quote. They got my shipment booked same day with tracking info. Very efficient. Thanks Abe for your help!

Sergio is great to work with Been working with FreightCenter for over 5 years. Only do periodic shipping but they have always been able to provide good service at a discount to our company rates. Sergio Arenas is always available to help, even on his day off during our last high value dedicated truck shipment. Went smoothly without a hitch.

Some of the reps are friendly but its… Some of the reps are friendly but its the infrastructure and lack of accountability that ultimately makes this company a huge liability for shipping. From one small business owner to another, dont. There are lots of other options.