
Zechariah Mclaurin
GBCustomer service is a joke Customer service is a joke, I've talked to 4 different people trying to get a update on my pick up and and out of all 4 of them I talked to only 1 came to me correctly and was professional and didn't hang up in my face like Chris did. She actually fixed a lot of the issues the other 3 representatives messed up by telling me misinformation and saying my package has been picked and it hasn't. And I booked this shipment over a week ago, last week of March to be exact and I've never had so many problems trying to get correct information

Skeeter Peacock Foster
GBBELIEVE ALL OF THESE 1 STAR… BELIEVE ALL OF THESE 1 STAR REVIEWS!!!!! We hired FreightCenter to deliver a front clip for a ’73 Corvette to us. FreightCenter was the lowest quote for the shipment and you know the saying….you get what you pay for…we must have bought a circus! The vendor who we purchased the clip from built a pallet within the dimensions that were quoted from FreightCenter for the shipping rate of $852. When the clip was delivered to my husband’s business, my husband used his forklift to unload the pallet. The driver quickly came up to my husband while he was still sitting on the forklift and asked him to sign a delivery receipt. RED FLAG!! Upon inspection, my husband found that the clip was cracked in 2 places. He reached out to FreightCenter about this and received no response. The driver must have known the clip was damaged, and he got the heck out of there before my husband could get off the forklift! About a week later, a charge of $706 was posted to our credit card account. According to FreightCenter, this was due to the shipment being over the agreed dimensions. We have provided photos of the measurements of the pallet and the clip showing that it is within the agreed/contracted dimensions. We disputed that charge through our bank, and it was removed. About 6 weeks later, FreightCenter decided to declare that this was a limited access delivery and that charge was posted to our credit card for $706….what a coincidence…same amount as before?! We have received no response from FreightCenter for an explanation. We have attempted to reach them via email and phone call. They must be too busy adding extra, unauthorized charges to other customer accounts and can’t get around to responding to us. At this time, we are disputing the charge through our bank. As evidence, we have emails showing no effort from FreightCenter to acknowledge our questions or their error. The time and effort to address this situation has been ridiculous. Please save yourself from being ripped off and having to chase after the mess that is created by FreightCenter. It’s a total circus and nobody has time for all that. Hire another company to ship your freight – don’t hire these clowns.

Customer
GBI live in Washington State I live in Washington State. I think that the truck came out of Renton or Auburn, Washington. Dan Manley, the driver who picked up my riding mower did an outstanding job! I could not recommend him enough. He was beyond professional. He was very considerate of my property from start to finish. I have a difficult driveway to maneuver in and he was very careful at every step not to cause any damage to my driveway, rockery, shrubbery, or fence. A very smart guy!

Pete S
GBSergio is great to work with Been working with FreightCenter for over 5 years. Only do periodic shipping but they have always been able to provide good service at a discount to our company rates. Sergio Arenas is always available to help, even on his day off during our last high value dedicated truck shipment. Went smoothly without a hitch.

Otter
GBSLOW DOWN!!! I live on a culdesac, your driver passed my home, both coming and going at well over 30mph Remeber I mentioned the Culdesac... a round court with 1 way in and out... Please TELL your drivers you don't get peoples business with your name on the side of a speeding vehicle. I am considering you get the load to it's destination early? That's not a plus for the people you endanger with your lack of consideration. AGAIN, please TELL your drivers to slow down in small neighborhoods... with no sidewalks, and narrow streets...