We hired this company to ship… We hired this company to ship equipment, told us they could, even gave me the perfect description of what the package was exactly, the company they hired got there and said they couldn't do it. Provided no proof or details as to why. FreightCenter called us back to charge us nearly double what the first freight company said so we hired someone else. Now this lying company is charging 20% to cancel because of their incompetency!!!! I would strongly recommend looking elsewhere!!!! Rebecca in customer service who says she's a manager is just as incompetent!!!!!!!!!!

With Chris Holders assistance the… With Chris Holders assistance the process of booking my freight was seamless. Chris was concise, efficient. and very helpful. I will return to FreightCenter the next time I need to ship LTL.

Find a competent carrier I had three pallets of freight, all well organized, shrink wrapped and banded. All three pallets had been dropped, and one, containing metal file cabinets, had obviously had extremely heavy objects dropped on top of it, causing dents so deep in the top that it is now impossible to open. The contents will now have to be removed by using a grinder to cut the tops of the file cabinets off. One item was also missing from that pallet. There was a report of transit damage to an intermediate freight center, but I was not informed until I called and asked. I never saw the report. The response from ABF, after my sending damning photo documentation, was a query about the estimated weight of the damaged objects. I received a check for $20.00.

Customer service is a joke Customer service is a joke, I've talked to 4 different people trying to get a update on my pick up and and out of all 4 of them I talked to only 1 came to me correctly and was professional and didn't hang up in my face like Chris did. She actually fixed a lot of the issues the other 3 representatives messed up by telling me misinformation and saying my package has been picked and it hasn't. And I booked this shipment over a week ago, last week of March to be exact and I've never had so many problems trying to get correct information

Very helpful! Sergio Arenas did a great job at helping me navigate my shipping needs! I am new to this business and he made me comfortable and taught me how things work. Will definitely use them for every freight need my company has!