Outstanding Customer Service Carmen is fantastic! She is the type of employee I would hire on my team if I had my own business. She is extremely friendly and knows what she is doing. Freight Center is blessed to have Carmen on the team. She needs to be recognized!!!! Give her a raise

Corey Pfannenstiel raised the bar on… Corey Pfannenstiel raised the bar on customer service! He was polite, professional and took the time to verify that the receiver was ready for our shipment. We will definitely be calling Corey at FreightCenter the next time we ship LTL!

Very helpful! Sergio Arenas did a great job at helping me navigate my shipping needs! I am new to this business and he made me comfortable and taught me how things work. Will definitely use them for every freight need my company has!

Don't leave a payment method on file cuz they will charge you several months after the fact for discrepancys that can't be double checked any longer Everything was fine until I was charged an additional 240 dollars 4 months after delivery of the shipment for a discrepancy with the weight of the shipment. They should've charged me at the time of delivery or shortly after ....not 4 months later. Seems like preditory billing to me. Now I can't check the weight of the shipment myself.

Customer service is a joke Customer service is a joke, I've talked to 4 different people trying to get a update on my pick up and and out of all 4 of them I talked to only 1 came to me correctly and was professional and didn't hang up in my face like Chris did. She actually fixed a lot of the issues the other 3 representatives messed up by telling me misinformation and saying my package has been picked and it hasn't. And I booked this shipment over a week ago, last week of March to be exact and I've never had so many problems trying to get correct information