We hired this company to ship… We hired this company to ship equipment, told us they could, even gave me the perfect description of what the package was exactly, the company they hired got there and said they couldn't do it. Provided no proof or details as to why. FreightCenter called us back to charge us nearly double what the first freight company said so we hired someone else. Now this lying company is charging 20% to cancel because of their incompetency!!!! I would strongly recommend looking elsewhere!!!! Rebecca in customer service who says she's a manager is just as incompetent!!!!!!!!!!

Outstanding Customer Service Carmen is fantastic! She is the type of employee I would hire on my team if I had my own business. She is extremely friendly and knows what she is doing. Freight Center is blessed to have Carmen on the team. She needs to be recognized!!!! Give her a raise

i see some of the 3-4 star reviews but… i see some of the 3-4 star reviews but i give mr. david facenda 10 stars. he has been taking care of my shipping needs for over a year. i dont even quote other companies anymore. hes prompt, polite and rocks the quotes. i probably dont say it enough but i appreciate you mr. david

Customer service is a joke Customer service is a joke, I've talked to 4 different people trying to get a update on my pick up and and out of all 4 of them I talked to only 1 came to me correctly and was professional and didn't hang up in my face like Chris did. She actually fixed a lot of the issues the other 3 representatives messed up by telling me misinformation and saying my package has been picked and it hasn't. And I booked this shipment over a week ago, last week of March to be exact and I've never had so many problems trying to get correct information

Don't leave a payment method on file cuz they will charge you several months after the fact for discrepancys that can't be double checked any longer Everything was fine until I was charged an additional 240 dollars 4 months after delivery of the shipment for a discrepancy with the weight of the shipment. They should've charged me at the time of delivery or shortly after ....not 4 months later. Seems like preditory billing to me. Now I can't check the weight of the shipment myself.