Roy Scott McNair
GBDon't leave a payment method on file cuz they will charge you several months after the fact for discrepancys that can't be double checked any longer Everything was fine until I was charged an additional 240 dollars 4 months after delivery of the shipment for a discrepancy with the weight of the shipment. They should've charged me at the time of delivery or shortly after ....not 4 months later. Seems like preditory billing to me. Now I can't check the weight of the shipment myself.
Mope O.
GBFirst time shipping large items and… First time shipping large items and didn't realize they have to be palletized before it could be shipped as freight. Abraham is amazing. He spoke to the warehouse manager to understand what was getting shipped i.e (glass vs plexiglass). He obtained multiple quotes to get me an affordable shipping option and he moved with urgency knowing the item must be removed by a deadline. Highly recommend Abraham as your account manager.
Justin Dickerson
GBi see some of the 3-4 star reviews but… i see some of the 3-4 star reviews but i give mr. david facenda 10 stars. he has been taking care of my shipping needs for over a year. i dont even quote other companies anymore. hes prompt, polite and rocks the quotes. i probably dont say it enough but i appreciate you mr. david
Jason smith
GBThe Shipment Time Frame The Shipment Time Frame! The time frame they give is never the correct window! My company was in dire need of equipment and they set a delivery date only to change it that very day!
marcus
GBOutstanding Customer Service Carmen is fantastic! She is the type of employee I would hire on my team if I had my own business. She is extremely friendly and knows what she is doing. Freight Center is blessed to have Carmen on the team. She needs to be recognized!!!! Give her a raise