Amy
GBVery helpful! Sergio Arenas did a great job at helping me navigate my shipping needs! I am new to this business and he made me comfortable and taught me how things work. Will definitely use them for every freight need my company has!
Jason Van Dyke
GBCorey Pfannenstiel raised the bar on… Corey Pfannenstiel raised the bar on customer service! He was polite, professional and took the time to verify that the receiver was ready for our shipment. We will definitely be calling Corey at FreightCenter the next time we ship LTL!
Roy Scott McNair
GBDon't leave a payment method on file cuz they will charge you several months after the fact for discrepancys that can't be double checked any longer Everything was fine until I was charged an additional 240 dollars 4 months after delivery of the shipment for a discrepancy with the weight of the shipment. They should've charged me at the time of delivery or shortly after ....not 4 months later. Seems like preditory billing to me. Now I can't check the weight of the shipment myself.
Tanya P
GBWe hired this company to ship… We hired this company to ship equipment, told us they could, even gave me the perfect description of what the package was exactly, the company they hired got there and said they couldn't do it. Provided no proof or details as to why. FreightCenter called us back to charge us nearly double what the first freight company said so we hired someone else. Now this lying company is charging 20% to cancel because of their incompetency!!!! I would strongly recommend looking elsewhere!!!! Rebecca in customer service who says she's a manager is just as incompetent!!!!!!!!!!
Mope O.
GBFirst time shipping large items and… First time shipping large items and didn't realize they have to be palletized before it could be shipped as freight. Abraham is amazing. He spoke to the warehouse manager to understand what was getting shipped i.e (glass vs plexiglass). He obtained multiple quotes to get me an affordable shipping option and he moved with urgency knowing the item must be removed by a deadline. Highly recommend Abraham as your account manager.