Customer service is a joke Customer service is a joke, I've talked to 4 different people trying to get a update on my pick up and and out of all 4 of them I talked to only 1 came to me correctly and was professional and didn't hang up in my face like Chris did. She actually fixed a lot of the issues the other 3 representatives messed up by telling me misinformation and saying my package has been picked and it hasn't. And I booked this shipment over a week ago, last week of March to be exact and I've never had so many problems trying to get correct information

BE VERY WARY OF USING FREIGHTCENTER Our customer shipped a crate of equipment back to us. They dropped it off at the Roadrunner Terminal and had the Terminal Manager sign and write their phone number on the FreightCenter shipping document. They lost the crate roughly 9 months ago. We made a claim through FreightCenter and they have largely ignored us. They say they spoke with the terminal manager and nothing was ever dropped off so there is no claim. What we would like most is to get our equipment back but FreightCenter says even though we have sent them all of the documentation they have repeatedly come back saying we don't have documentation. It is very frustrating and disappointing to have them constantly shift the blame and take no responsibility for the problem. They taught the fact that they carrier full insurance so that if anything happens you are covered - this is blatantly untrue. If they actually had insurance this issue could have been resolved months ago. BE VERY WARY OF USING FREIGHTCENTER, THEY DO NOT STAND BEHIND THEIR WORD AND WILL NOT HELP YOU IF THERE IS A PROBLEM WITH YOUR SHIPMENT. After review of FreightCenter's response I would like to add that FreightCenter was paid in full for the shipment that was lost and very conveniently cannot seem to help in any useful way - but at least they made money so why should they care?

Very Quick & Efficient! Appreciated how helpful and quick they were to jump on in and get my shipment booked after I did a short online quote. They got my shipment booked same day with tracking info. Very efficient. Thanks Abe for your help!

We hired this company to ship… We hired this company to ship equipment, told us they could, even gave me the perfect description of what the package was exactly, the company they hired got there and said they couldn't do it. Provided no proof or details as to why. FreightCenter called us back to charge us nearly double what the first freight company said so we hired someone else. Now this lying company is charging 20% to cancel because of their incompetency!!!! I would strongly recommend looking elsewhere!!!! Rebecca in customer service who says she's a manager is just as incompetent!!!!!!!!!!

With Chris Holders assistance the… With Chris Holders assistance the process of booking my freight was seamless. Chris was concise, efficient. and very helpful. I will return to FreightCenter the next time I need to ship LTL.