Otter
GBSLOW DOWN!!! I live on a culdesac, your driver passed my home, both coming and going at well over 30mph Remeber I mentioned the Culdesac... a round court with 1 way in and out... Please TELL your drivers you don't get peoples business with your name on the side of a speeding vehicle. I am considering you get the load to it's destination early? That's not a plus for the people you endanger with your lack of consideration. AGAIN, please TELL your drivers to slow down in small neighborhoods... with no sidewalks, and narrow streets...
Laurel MacLachlan
GBBE VERY WARY OF USING FREIGHTCENTER Our customer shipped a crate of equipment back to us. They dropped it off at the Roadrunner Terminal and had the Terminal Manager sign and write their phone number on the FreightCenter shipping document. They lost the crate roughly 9 months ago. We made a claim through FreightCenter and they have largely ignored us. They say they spoke with the terminal manager and nothing was ever dropped off so there is no claim. What we would like most is to get our equipment back but FreightCenter says even though we have sent them all of the documentation they have repeatedly come back saying we don't have documentation. It is very frustrating and disappointing to have them constantly shift the blame and take no responsibility for the problem. They taught the fact that they carrier full insurance so that if anything happens you are covered - this is blatantly untrue. If they actually had insurance this issue could have been resolved months ago. BE VERY WARY OF USING FREIGHTCENTER, THEY DO NOT STAND BEHIND THEIR WORD AND WILL NOT HELP YOU IF THERE IS A PROBLEM WITH YOUR SHIPMENT. After review of FreightCenter's response I would like to add that FreightCenter was paid in full for the shipment that was lost and very conveniently cannot seem to help in any useful way - but at least they made money so why should they care?
Aldo
GBAbe is the best at Freight Center Abe is the best! He communicates well, follows up, goes the extra mile to assist and support, and works like he’s your personal assistant or staff member to handle your shipping needs. In fact, he’s better than some shipping managers I’ve hired for my company in the past that worked in my warehouse and were on my payroll. You are in great hands if you work with Abe!
marcus
GBOutstanding Customer Service Carmen is fantastic! She is the type of employee I would hire on my team if I had my own business. She is extremely friendly and knows what she is doing. Freight Center is blessed to have Carmen on the team. She needs to be recognized!!!! Give her a raise
Jason Van Dyke
GBCorey Pfannenstiel raised the bar on… Corey Pfannenstiel raised the bar on customer service! He was polite, professional and took the time to verify that the receiver was ready for our shipment. We will definitely be calling Corey at FreightCenter the next time we ship LTL!