Wish I saw the other reviews before I … Wish I saw the other reviews before I used them. Other people here are absolutely correct, they had terrible customer service and broke much of my furniture. The night before they delivered my stuff, they tried to demand an additional $600 and threatened to store my items until I did.

CITY MOVERS ARE THIEVES!! Used city moving to move my stuff from Hawaii to Las Vegas, once our boxes have arrived we've noticed that ALL our boxes were BADLY DAMAGED even the ones that said fragile. More than half of our furniture was damaged. One of our larger boxes was missing and we realized they put our things in that box into a smaller box (that wasn't even our box) and took out over $800 of brand new items! Everything brand new only was stolen. We filed a claim and they said sorry they're not responsible that our stuff was "lost" which our stuff was not lost at all, someone opened our personal box and took things out!! We are seriously gonna take this to next level because this is not RIGHT AT ALL! The company is a bunch of thieves and supports thieves as their employees. Police reports are being made. If something like this has happened to you with this company, please contact me and let's work on making this company right because they don't have the right procedures for stolen customer property!!! If you want your furniture damaged and all your BRAND NEW STUFF STOLEN without getting any money back, I highly suggest city moving. Worst moving company I've ever used and no respect at all to help me!! What has 2018 come too.

Please beware - they have mutiple websites to evade bad reviews It has now officially been one year with no resolution for our lost and damaged items. In 2017 we moved the items of a two bedroom apartment from Los Angeles to Oahu for a cost of $7500 for 1067 cu feet. For this price our belonings arrived late, with items damaged (e.g.an antique table was damaged and reglued prior to delivery, this was not dsiclosed to us) and several expensive items missing. In total we incurred a loss of $1800. We went through the official process for claims only to be told three months later that they had changed the process and we needed to start fresh, which we did. We were hoping to have achieved some resolution and have given this company as much time as possible to make good on their dereliction. They have not, so I warn you to stay away and consider alternatives. Hiring a 40' container (e.g. Matson) may seem like more hassle but is cheaper and offers you much more storage. There are several other movers out there, so please look to Yelp and other sites and do your homework.

My experience has been an easy transition from moving which can be very challenging, the crew especially Manny made this experience very smooth with professionalism, honesty and integrity. These guys are the best! I was extremely stressed for this move and they were swift! Trying to meet my deadline and worked diligently with me. I left them to finish the work as I had other priorities and everything was in place and nothing missing! So I write this review to share my experience. Manny was very compassionate with my circumstance and followed up with me the following day to make sure everything was right. I don't have time to write a review as moving with utilities and so forth but because they were incredible they deserve to be acknowledged for thier hard work!

Unacceptable company Unacceptable company . Worst customer service. They lost or broke or damaged a lot of my belongings and no one has till date contacted me to apologise. All I got was a claim form in the mail. They charged a fortune for packing, but they never did the packing properly. Items were stolen and tags put on other items. Items came without being packed considering it was getting shipped from Washington to Hawaii. No one will ever contact you, you will have to chase them.