CITY MOVERS ARE THIEVES!! Used city moving to move my stuff from Hawaii to Las Vegas, once our boxes have arrived we've noticed that ALL our boxes were BADLY DAMAGED even the ones that said fragile. More than half of our furniture was damaged. One of our larger boxes was missing and we realized they put our things in that box into a smaller box (that wasn't even our box) and took out over $800 of brand new items! Everything brand new only was stolen. We filed a claim and they said sorry they're not responsible that our stuff was "lost" which our stuff was not lost at all, someone opened our personal box and took things out!! We are seriously gonna take this to next level because this is not RIGHT AT ALL! The company is a bunch of thieves and supports thieves as their employees. Police reports are being made. If something like this has happened to you with this company, please contact me and let's work on making this company right because they don't have the right procedures for stolen customer property!!! If you want your furniture damaged and all your BRAND NEW STUFF STOLEN without getting any money back, I highly suggest city moving. Worst moving company I've ever used and no respect at all to help me!! What has 2018 come too.

Movers arrived and did not know where I … Movers arrived and did not know where I was moving to. Also, they did not have any allen keys to dismantle my furniture. They informed me that they were not told about any dismantling. My friend had to buy a set of keys and dismantled the furniture himself. I then had to badger them into working again as my friend had a delivery due. They were sitting in the van . Then my frien after dismantling the bed for them said they were thinking of leaving my bed there. I labelled an item fragile and wrapped it in bubble wrap, but my 50.00 light shade was cracked. Do not use this company

Definitely avoid this company Definitely avoid this company. Hire a major mover instead, such as North American, Atlas, United, Mayflower, Bekins, etc. They're worth the extra expense. Our international move from California was a disaster due to the incompetence of City Moving. Our goods arrived three weeks after the promised date. Some boxes were split and some items were missing. City Moving would not call back whenever we called to ask for the delivery date. We finally sent complaints to the president of the company and to the Better Business Bureau. After that, the goods arrived. We're wondering whether this is even a legitimate business.

I hired City last month to help me move… I hired City last month to help me move from Los Angeles to Honolulu. They did a great job overall. One thing was I wasn’t able to reach them as easily as I would have liked before and during the move. I Mentioned this to them and they promised to do better and gave me a credit on the total cost. Highly recommend for you’re long distance moves.

I will just give a brief summary of my… I will just give a brief summary of my experience with City Moving. 1 bedroom Apartment with about 119 individual items including boxes and furniture Moved from Virginia to Hawaii Cost: $6134.60 (calculated by size rather than weight) The estimate was $$5,694.68 April 11: Asked for a quote and planned a move date in late May May 17: Give a final move list before the deadline as asked but get no response. For this reason, when the movers came, I had to pay more for "extra items". I only received an apology from the company. May 21: Comes a day early to pick up items. It is inconvenient as I have a day job. August 1: Items arrive but three to four pieces of furniture are broken. The bed frame is missing screws so it cannot be assembled. I have to buy replacement screws and put it together myself despite it being a service provided by the moving company. August 22: File claim for broken furniture August 23: Receive confirmation for the claim September 24: Email asking about the progress of the claim October 18: Receive an email saying that sometimes the claim takes 45 days to process. (It has already been over 60 days). October 23: I email the company telling them that it has already been over 45 days. November 9: Still no response from the company edit: December 4: (posted this review on November 9): I finally get a return email from City Moving. They ask me to fill out a form December 13: Submit my form to City Moving December 20ish: Receive my reimbursement check in the mail Summary: I strongly feel that I overpaid and the company is terrible at reimbursing me for my broken items. Alternatives: My father used Pasha and received his items quicker and paid less. I used Royal Hawaiin Movers to move my car and it was a much smoother process.