Angela
GBMy experience has been an easy transition from moving which can be very challenging, the crew especially Manny made this experience very smooth with professionalism, honesty and integrity. These guys are the best! I was extremely stressed for this move and they were swift! Trying to meet my deadline and worked diligently with me. I left them to finish the work as I had other priorities and everything was in place and nothing missing! So I write this review to share my experience. Manny was very compassionate with my circumstance and followed up with me the following day to make sure everything was right. I don't have time to write a review as moving with utilities and so forth but because they were incredible they deserve to be acknowledged for thier hard work!
Casey Robinson
GBI will just give a brief summary of my… I will just give a brief summary of my experience with City Moving. 1 bedroom Apartment with about 119 individual items including boxes and furniture Moved from Virginia to Hawaii Cost: $6134.60 (calculated by size rather than weight) The estimate was $$5,694.68 April 11: Asked for a quote and planned a move date in late May May 17: Give a final move list before the deadline as asked but get no response. For this reason, when the movers came, I had to pay more for "extra items". I only received an apology from the company. May 21: Comes a day early to pick up items. It is inconvenient as I have a day job. August 1: Items arrive but three to four pieces of furniture are broken. The bed frame is missing screws so it cannot be assembled. I have to buy replacement screws and put it together myself despite it being a service provided by the moving company. August 22: File claim for broken furniture August 23: Receive confirmation for the claim September 24: Email asking about the progress of the claim October 18: Receive an email saying that sometimes the claim takes 45 days to process. (It has already been over 60 days). October 23: I email the company telling them that it has already been over 45 days. November 9: Still no response from the company edit: December 4: (posted this review on November 9): I finally get a return email from City Moving. They ask me to fill out a form December 13: Submit my form to City Moving December 20ish: Receive my reimbursement check in the mail Summary: I strongly feel that I overpaid and the company is terrible at reimbursing me for my broken items. Alternatives: My father used Pasha and received his items quicker and paid less. I used Royal Hawaiin Movers to move my car and it was a much smoother process.
Michael Chia
GBWish I saw the other reviews before I … Wish I saw the other reviews before I used them. Other people here are absolutely correct, they had terrible customer service and broke much of my furniture. The night before they delivered my stuff, they tried to demand an additional $600 and threatened to store my items until I did.
Jeremy Woodard
GBThey did am awesome job. I didn't want to hire just anyone so I compared a few companies to each other. After careful thinking and planning, I called CLDM and they came in no time and got the job done. The best part about it was I didn't have to pay much to have my stuff moved and they packed everything carefully. All of my belongings got to the destination safe and sound.
Thomas
GBDefinitely avoid this company Definitely avoid this company. Hire a major mover instead, such as North American, Atlas, United, Mayflower, Bekins, etc. They're worth the extra expense. Our international move from California was a disaster due to the incompetence of City Moving. Our goods arrived three weeks after the promised date. Some boxes were split and some items were missing. City Moving would not call back whenever we called to ask for the delivery date. We finally sent complaints to the president of the company and to the Better Business Bureau. After that, the goods arrived. We're wondering whether this is even a legitimate business.