Look somewhere else Moved from NC to Hawaii. Reassured multiple times before booking that everything would be fine as long as we communicated. Our stuff was quoted $3196 and charged IN FULL instead of the 80/20. Additional unknown charges of $650 were added without explanation upon reaching Hawaii and we were told if we didn’t pay they would put in storage and send us the bill. We were missing 2 boxes and our entertainment stand had a busted leg. Andre, Sean, Jazmine and Rose are all the people we spoke with, and they never call back after they needed ‘to do more investigation.’ Beware, they take advantage of people and your stuff.

CITY MOVERS ARE THIEVES!! Used city moving to move my stuff from Hawaii to Las Vegas, once our boxes have arrived we've noticed that ALL our boxes were BADLY DAMAGED even the ones that said fragile. More than half of our furniture was damaged. One of our larger boxes was missing and we realized they put our things in that box into a smaller box (that wasn't even our box) and took out over $800 of brand new items! Everything brand new only was stolen. We filed a claim and they said sorry they're not responsible that our stuff was "lost" which our stuff was not lost at all, someone opened our personal box and took things out!! We are seriously gonna take this to next level because this is not RIGHT AT ALL! The company is a bunch of thieves and supports thieves as their employees. Police reports are being made. If something like this has happened to you with this company, please contact me and let's work on making this company right because they don't have the right procedures for stolen customer property!!! If you want your furniture damaged and all your BRAND NEW STUFF STOLEN without getting any money back, I highly suggest city moving. Worst moving company I've ever used and no respect at all to help me!! What has 2018 come too.

Unacceptable company Unacceptable company . Worst customer service. They lost or broke or damaged a lot of my belongings and no one has till date contacted me to apologise. All I got was a claim form in the mail. They charged a fortune for packing, but they never did the packing properly. Items were stolen and tags put on other items. Items came without being packed considering it was getting shipped from Washington to Hawaii. No one will ever contact you, you will have to chase them.

Movers arrived and did not know where I … Movers arrived and did not know where I was moving to. Also, they did not have any allen keys to dismantle my furniture. They informed me that they were not told about any dismantling. My friend had to buy a set of keys and dismantled the furniture himself. I then had to badger them into working again as my friend had a delivery due. They were sitting in the van . Then my frien after dismantling the bed for them said they were thinking of leaving my bed there. I labelled an item fragile and wrapped it in bubble wrap, but my 50.00 light shade was cracked. Do not use this company

I meant to write my review of movers… I meant to write my review of movers about a month ago, however, I have been so busy emptying boxes. We found this movers on Google and we decided to go with them. It was important to get a good mover because we have some an expensive stuff. I can't remember the young men's names anymore, but they were all very strong, professional, courteous, honest, quick, as they didn't stop, but they were careful not to break or damage anything, they wrapped everything, they had a sense of humor. They were eager to help or assist and the price for moving was very competitive and very reasonable. We would highly recommend them! And we would definitely use them again however we never ever want to move again!