Joseph Graves
GBDon’t use City Moving Don’t use City Moving. They packed us out from Tampa on 16 June 2019. Terrible. Plates stacked 7 or 8 together. Items not tagged. I called city moving and told the so called moving captain I had about the sloppy work. When they delivered our household goods two days ago here in Hawaii we had over $6,000 in damages. Our Belgian Shrunk top was broken in half, our 65 inch TV had a screen broken in numerous places. Broken Villeroy and Bach dishes. Over a dozen picture frames broken. Many other glass items ruined broken in pieces. I am sorry I picked this company. Please take my advice and stay away from City Moving. I am a Retired Command Sergeant Major From the US Army. Our family moved all over the world numerous times with minimal damages. Trying to call and talk with someone is very difficult. You get voice mail sometimes. Sometimes you get a voice mail message that says the mail box is full. Many times City Moving did not return our calls. The only time they were proactive is when they wanted payment. I talked with a supervisor in claims today. There is not recourse to hold City Moving accountable for their sloppy and terrible work. Move size: 3 Bedroom Home
Doti Alexandrova
GBExcellent service Excellent service! All the people that I worked with were attentive, responded un a timely matter and the guys who showed up at my house made me feel like they really care about my belongings. I already reccomended City moving to 2 of my colleagues, and would recommend to anybody else. My move was done in a professional matter and I am very satisfied with the team that i worked with.
Casey Robinson
GBI will just give a brief summary of my… I will just give a brief summary of my experience with City Moving. 1 bedroom Apartment with about 119 individual items including boxes and furniture Moved from Virginia to Hawaii Cost: $6134.60 (calculated by size rather than weight) The estimate was $$5,694.68 April 11: Asked for a quote and planned a move date in late May May 17: Give a final move list before the deadline as asked but get no response. For this reason, when the movers came, I had to pay more for "extra items". I only received an apology from the company. May 21: Comes a day early to pick up items. It is inconvenient as I have a day job. August 1: Items arrive but three to four pieces of furniture are broken. The bed frame is missing screws so it cannot be assembled. I have to buy replacement screws and put it together myself despite it being a service provided by the moving company. August 22: File claim for broken furniture August 23: Receive confirmation for the claim September 24: Email asking about the progress of the claim October 18: Receive an email saying that sometimes the claim takes 45 days to process. (It has already been over 60 days). October 23: I email the company telling them that it has already been over 45 days. November 9: Still no response from the company edit: December 4: (posted this review on November 9): I finally get a return email from City Moving. They ask me to fill out a form December 13: Submit my form to City Moving December 20ish: Receive my reimbursement check in the mail Summary: I strongly feel that I overpaid and the company is terrible at reimbursing me for my broken items. Alternatives: My father used Pasha and received his items quicker and paid less. I used Royal Hawaiin Movers to move my car and it was a much smoother process.
brady marvin
MXI would recommend this company for your… I would recommend this company for your long distance moving needs. needless to say the process is stressful enough without using a good company. This firm is one of the good ones in the LA area. They moved my things to Philadelphia reasonably and on time last month. The cost is fair and their team pays close attention to wrapping your things well to avoid damage. A friend referred me to City and they were right on target.
Claire Oldani
GBfor a studio sized move, this company is too big Moving from a studio doesn't take four hours; my move took slightly more than two. The company has a four hour minimum and their office told me my move by their estimate would take four-five hours. So I overpaid for my quick and easy 1/2 block move.