Taylor Santiago
GBLook somewhere else Moved from NC to Hawaii. Reassured multiple times before booking that everything would be fine as long as we communicated. Our stuff was quoted $3196 and charged IN FULL instead of the 80/20. Additional unknown charges of $650 were added without explanation upon reaching Hawaii and we were told if we didn’t pay they would put in storage and send us the bill. We were missing 2 boxes and our entertainment stand had a busted leg. Andre, Sean, Jazmine and Rose are all the people we spoke with, and they never call back after they needed ‘to do more investigation.’ Beware, they take advantage of people and your stuff.
Cecil
GBCity Moving experience Great service all around. The movers showed up on time, carefully handled my belongings and finished before the estimated end time. The price was much lower than I thought it was going to be or should have been. I highly recommend this company and I will use them again.
Claire Oldani
GBfor a studio sized move, this company is too big Moving from a studio doesn't take four hours; my move took slightly more than two. The company has a four hour minimum and their office told me my move by their estimate would take four-five hours. So I overpaid for my quick and easy 1/2 block move.
Nikki
CAStay away from this company!!! The company's commitment to accountability is a total joke. There has not been a consistent person from the beginning of this move...and I've still not received anything. They promised to arrange the entire move; there is no one to answer questions, they subcontracted out my vehicle delivery and then the subcontractor subcontracted out. There are a bunch of fees that aren't disclosed when arranging the move. The company my vehicle is with is saying they haven't received payment and are essentially holding my belongings hostage. Customer service is a joke, they either don't return phone calls or the line is conveniently disconnected. The vehicle that would take 2 weeks to deliver has now taken 10 with no date of delivery in sight. No answers for weeks but whenever info is needed from me it's supposed to be instantaneous.
Sue Thomas
GBMovers arrived and did not know where I … Movers arrived and did not know where I was moving to. Also, they did not have any allen keys to dismantle my furniture. They informed me that they were not told about any dismantling. My friend had to buy a set of keys and dismantled the furniture himself. I then had to badger them into working again as my friend had a delivery due. They were sitting in the van . Then my frien after dismantling the bed for them said they were thinking of leaving my bed there. I labelled an item fragile and wrapped it in bubble wrap, but my 50.00 light shade was cracked. Do not use this company