Cecil
GBCity Moving experience Great service all around. The movers showed up on time, carefully handled my belongings and finished before the estimated end time. The price was much lower than I thought it was going to be or should have been. I highly recommend this company and I will use them again.
Thomas
GBDefinitely avoid this company Definitely avoid this company. Hire a major mover instead, such as North American, Atlas, United, Mayflower, Bekins, etc. They're worth the extra expense. Our international move from California was a disaster due to the incompetence of City Moving. Our goods arrived three weeks after the promised date. Some boxes were split and some items were missing. City Moving would not call back whenever we called to ask for the delivery date. We finally sent complaints to the president of the company and to the Better Business Bureau. After that, the goods arrived. We're wondering whether this is even a legitimate business.
Casey Robinson
GBI will just give a brief summary of my… I will just give a brief summary of my experience with City Moving. 1 bedroom Apartment with about 119 individual items including boxes and furniture Moved from Virginia to Hawaii Cost: $6134.60 (calculated by size rather than weight) The estimate was $$5,694.68 April 11: Asked for a quote and planned a move date in late May May 17: Give a final move list before the deadline as asked but get no response. For this reason, when the movers came, I had to pay more for "extra items". I only received an apology from the company. May 21: Comes a day early to pick up items. It is inconvenient as I have a day job. August 1: Items arrive but three to four pieces of furniture are broken. The bed frame is missing screws so it cannot be assembled. I have to buy replacement screws and put it together myself despite it being a service provided by the moving company. August 22: File claim for broken furniture August 23: Receive confirmation for the claim September 24: Email asking about the progress of the claim October 18: Receive an email saying that sometimes the claim takes 45 days to process. (It has already been over 60 days). October 23: I email the company telling them that it has already been over 45 days. November 9: Still no response from the company edit: December 4: (posted this review on November 9): I finally get a return email from City Moving. They ask me to fill out a form December 13: Submit my form to City Moving December 20ish: Receive my reimbursement check in the mail Summary: I strongly feel that I overpaid and the company is terrible at reimbursing me for my broken items. Alternatives: My father used Pasha and received his items quicker and paid less. I used Royal Hawaiin Movers to move my car and it was a much smoother process.
Patrick Leroy
GBGreat customer service Couldn't be happier with the entire experience. Moved from Culver City (parking issues) to the valley and everything went great. The movers were detail oriented and nothing was damaged. Highly recommend.
Jeremy Woodard
GBThey did am awesome job. I didn't want to hire just anyone so I compared a few companies to each other. After careful thinking and planning, I called CLDM and they came in no time and got the job done. The best part about it was I didn't have to pay much to have my stuff moved and they packed everything carefully. All of my belongings got to the destination safe and sound.