Wish I saw the other reviews before I … Wish I saw the other reviews before I used them. Other people here are absolutely correct, they had terrible customer service and broke much of my furniture. The night before they delivered my stuff, they tried to demand an additional $600 and threatened to store my items until I did.

I will just give a brief summary of my… I will just give a brief summary of my experience with City Moving. 1 bedroom Apartment with about 119 individual items including boxes and furniture Moved from Virginia to Hawaii Cost: $6134.60 (calculated by size rather than weight) The estimate was $$5,694.68 April 11: Asked for a quote and planned a move date in late May May 17: Give a final move list before the deadline as asked but get no response. For this reason, when the movers came, I had to pay more for "extra items". I only received an apology from the company. May 21: Comes a day early to pick up items. It is inconvenient as I have a day job. August 1: Items arrive but three to four pieces of furniture are broken. The bed frame is missing screws so it cannot be assembled. I have to buy replacement screws and put it together myself despite it being a service provided by the moving company. August 22: File claim for broken furniture August 23: Receive confirmation for the claim September 24: Email asking about the progress of the claim October 18: Receive an email saying that sometimes the claim takes 45 days to process. (It has already been over 60 days). October 23: I email the company telling them that it has already been over 45 days. November 9: Still no response from the company edit: December 4: (posted this review on November 9): I finally get a return email from City Moving. They ask me to fill out a form December 13: Submit my form to City Moving December 20ish: Receive my reimbursement check in the mail Summary: I strongly feel that I overpaid and the company is terrible at reimbursing me for my broken items. Alternatives: My father used Pasha and received his items quicker and paid less. I used Royal Hawaiin Movers to move my car and it was a much smoother process.

City Moving experience Great service all around. The movers showed up on time, carefully handled my belongings and finished before the estimated end time. The price was much lower than I thought it was going to be or should have been. I highly recommend this company and I will use them again.

Stay away from this company!!! The company's commitment to accountability is a total joke. There has not been a consistent person from the beginning of this move...and I've still not received anything. They promised to arrange the entire move; there is no one to answer questions, they subcontracted out my vehicle delivery and then the subcontractor subcontracted out. There are a bunch of fees that aren't disclosed when arranging the move. The company my vehicle is with is saying they haven't received payment and are essentially holding my belongings hostage. Customer service is a joke, they either don't return phone calls or the line is conveniently disconnected. The vehicle that would take 2 weeks to deliver has now taken 10 with no date of delivery in sight. No answers for weeks but whenever info is needed from me it's supposed to be instantaneous.

I Highly recommend city moving I Highly recommend city moving. They were honest from the beginning about pricing. Where other moving companies gave me quotes that was less than what we had to move. Everything arrived on time. We unpacked and nothing is broken. Thank you City Moving