Nicholas
GBPlease beware - they have mutiple websites to evade bad reviews It has now officially been one year with no resolution for our lost and damaged items. In 2017 we moved the items of a two bedroom apartment from Los Angeles to Oahu for a cost of $7500 for 1067 cu feet. For this price our belonings arrived late, with items damaged (e.g.an antique table was damaged and reglued prior to delivery, this was not dsiclosed to us) and several expensive items missing. In total we incurred a loss of $1800. We went through the official process for claims only to be told three months later that they had changed the process and we needed to start fresh, which we did. We were hoping to have achieved some resolution and have given this company as much time as possible to make good on their dereliction. They have not, so I warn you to stay away and consider alternatives. Hiring a 40' container (e.g. Matson) may seem like more hassle but is cheaper and offers you much more storage. There are several other movers out there, so please look to Yelp and other sites and do your homework.
Joseph Graves
GBDon’t use City Moving Don’t use City Moving. They packed us out from Tampa on 16 June 2019. Terrible. Plates stacked 7 or 8 together. Items not tagged. I called city moving and told the so called moving captain I had about the sloppy work. When they delivered our household goods two days ago here in Hawaii we had over $6,000 in damages. Our Belgian Shrunk top was broken in half, our 65 inch TV had a screen broken in numerous places. Broken Villeroy and Bach dishes. Over a dozen picture frames broken. Many other glass items ruined broken in pieces. I am sorry I picked this company. Please take my advice and stay away from City Moving. I am a Retired Command Sergeant Major From the US Army. Our family moved all over the world numerous times with minimal damages. Trying to call and talk with someone is very difficult. You get voice mail sometimes. Sometimes you get a voice mail message that says the mail box is full. Many times City Moving did not return our calls. The only time they were proactive is when they wanted payment. I talked with a supervisor in claims today. There is not recourse to hold City Moving accountable for their sloppy and terrible work. Move size: 3 Bedroom Home
Michael Chia
GBWish I saw the other reviews before I … Wish I saw the other reviews before I used them. Other people here are absolutely correct, they had terrible customer service and broke much of my furniture. The night before they delivered my stuff, they tried to demand an additional $600 and threatened to store my items until I did.
Cecil
GBCity Moving experience Great service all around. The movers showed up on time, carefully handled my belongings and finished before the estimated end time. The price was much lower than I thought it was going to be or should have been. I highly recommend this company and I will use them again.
Arlington Richards
GBI hired City last month to help me move… I hired City last month to help me move from Los Angeles to Honolulu. They did a great job overall. One thing was I wasn’t able to reach them as easily as I would have liked before and during the move. I Mentioned this to them and they promised to do better and gave me a credit on the total cost. Highly recommend for you’re long distance moves.