We had such a great experience with… We had such a great experience with this company. Since the treatment is given is priceless. I strongly recommend them, and you won't regret it. They are punctual, respectful, efficient and effortless! 5 stars!!

We really enjoyed our experience with… We really enjoyed our experience with BEST - the customer service reps that we spoke to were very knowledgeable and supportive throughout the process. We called early in our moving planning process and spoke to the team who were great at answering our questions and calming our concerns. They followed up multiple times during the actual move to ensure that service was meeting our expectations. Thank you!

Just moved with black bear Just moved with black bear, overall the move went ok, price didnt change, the guys in San diego were very professional, they literally packed my entire garage in 4 hours. Thought my tools are going to take some time since I work with wood, my work bench and the tool box were perfectly packed. garden statues were crated beautifully and they even helped me remove my swing. Wife was very pleased 'bout that! Definitely recommend.

This is the worst company This is the worst company, along with Allegiance Moving and Storage. I wish I could leave negative stars. I booked through Allegiance Moving and Storage which a broker, keeping companies like Black Bear Moving and Storage in business. Allegiance and such brokers (all in Florida, it seems) are required by the FMCSA to publish lists of movers that they work with - but if you go to that page, it requires a password to log in. So we didn't know it was Black Bear Moving and Storage until the day before our move. Alex M and Victor Diaz manned the phone lines for Black Bear and Ashely from Allegiance chimed in to haggle with us. Sam, the driver and agent who never signed his name on the bill of lading, did the work of telling us that our cubic feet, and thus our price, was twice what Allegiance had quoted us with a BINDING ESTIMATE. The whole purpose of a binding estimate is that it doesn't change. Here's their approach: Allegiance gives the customer an online quote that is seriously under what it would cost. You can look online for approximate cubic feet for a two bedroom, studio, etc... once they have worn you down over the price - the smarter people walk away and have time to get another company or a pod, but if you need to leave by a specific date, you are not going to be able to drop a move. Then, exhausted from haggling, it's shockingly easy to just sign where "Sam" says. Always go for full insurance. Always. Once our things were loaded, we were told 8-14 days. Allegiance had said 5-7. The contract says 30 business days. It also says that by signing the original contract with Allegiance that the customer waived the right to an on-site inventory, which, by law, the local moving company is required to do if registered with the FMCSA, which both companies are. Up until now, this was on me - rushed and not realizing I was getting scammed. But when we needed our things and I realized that I messed up - it does say 30 business days, I realized that I needed to get a uhaul and get our work materials to our new home to be able to do our jobs. I didn't initially ask for money back. I just wanted to know where my belongings were and pick them up. That was it. I called to cancel. Black Bear was initially fine with that, it seemed, but then Víctor told me that I had a balance. That wasn't true because I had paid 70% of the overall cost and by law, they were required to relinquish my things. Then it got really fishy. I got an email from Janet Spencer at Black Bear telling me that my things were safe in Washington and would be one their way to me in Texas. I moved from California. Why is my stuff in Washington? And I'm not moving to Texas. Then, Allegiance called. Tried to convince me that my things would be to me faster than I could come and get them. But I had a uhaul and upack trailer booked already. And I was now very worried that my things were already trashed or missing, as other reviews of Black Bear chillingly attest. Black Bear was not getting back to me about the cancellation form or where my things were. I was told that "we are working on it" when I called. It's a standard form. Why was it taking so long? At the end of the day on Friday, August 14, 2020. Alex M (smart that he doesn't leave his last name, if that is his name at all...) sent a cancellation form that had no company name on it, no MC or DOT number on it. Since I had put it in writing and argued with Allegiance about the 70% payment and law to relinquish my things, they had to acknowledge it. But, here's the kicker: by signing I have up my rights to file any complaints with federal, state or local agencies, I was not to report the existence of this cancellation form or report to credit card companies or consumer reviews. Well, I went from "I messed up and didn't read the contract right on the 30 business days" to "I'm being scammed." Black Bear pays people to write good reviews, so a quick search won't give you the full picture. I fell for it. Now I've filed with the FMCSA, the CA department of justice for consumer protection and the CA bureau for the protection of household goods. I will also be taking legal action. I'm hoping that my lawyer will be able to connect with all the other people who are also seeking damages from Black Bear Moving and Storage (also, try googling their location...)

DO NOT USE BLACK BEAR MOVING AND STORAGE DO NOT USE THIS COMPANY This was the worse move I have ever experienced. Please stay away from using Black Bear moving and storage. They will destroy your items. I got bullied to write a previous review in yelp, the drivers that picked the stuff stood by me and asked to write a review before they picked up my items. Also asked for a big tip (you help us we help you) that's what they said or they wouldn't take most of my items. I was in a bind I already sold my house and I had to get out. They knew that and took advantage. I was moving from California to Massachusetts I requested a quote from several companies, I listed everything I wanted to move and Black bear gave me the best quote it was for $1950. Came the day of the move and they came in and the first thing they said that I have a lot more than what they expected. I took out my inventory sheet and showed them. everything was listed on the quote but they still insisted that it will cost over $4500. I had to give some of my furniture to the movers then I ended up paying $2500 plus $150 tip plus S300 for storage. But that was not the worse of it. When I got my place I gave them one month notice to deliver my stuff but it took 5 weeks to deliver my stuff and the driver was very rude. Please look at the pictures to see how much damages, all my boxes were damaged and items were stolen from inside the boxes. Also my dining room table was all scratched up. When I spoke to Chris (the manager) he said to file a claim for the damages I had to print the pictures and fill out and send the claim to their insurance company. which it took them a month to get back to me with $66 but Chris agreed to pay $300 (another scam) so I signed the paper and at first they wanted my financial information for wire transfer but I got suspicious I didn't trust them. I asked their customer support person (Janet) to send the check they promise they will but after 4 weeks no check and they would Not return my calls. I am warning people DON'T use Black Bear Moving and Storage they are a bunch of bullies. they will give you a low quote but when it comes the day of the move they know you have no choice and they will double the charges.