Please don't use them Honestly with the money you're going to end up spending to replace your broken items from their lack of care, you're better off spending that money on a company that costs a bit more. Their partnership with ABF to move items is not one that cares for their customers by any means.

A Great Experience with Upack We had a great experience with Upack. They were easy to work with on scheduling. The container was in excellent shape, and traveled rom Virginia to Maine quite quickly. They picked it up Tuesday, and it was delivered today. We had a terrible experience with another company previously, and are grateful this was so smooth, and easy. They also beat the competitors prices with a healthy margin. We will definitely recommend them to people we know, and may use them again this year for household items going to another location.

Absolutely horrible organization. Absolutely horrible organization. Movers at pickup arrived 8 hours (yes, 8 full hours) late. They then apologized and offered $100 in credit (I had to pay the mover 5x that for just sitting around at my house). At the destination, they claimed goods had already arrived but they were still in transit. Regardless they started my "free storage" period and charged me an additional USD$300 for two extra days. Never using those guys again.

Everything destroyed. All of my appliances were broken and every single piece of furniture was smashed. I would have been better off giving my appliances away and buying new ones instead of letting upack destroy mine. Don’t waste your time and money getting ripped off by upack.

Product received is different from… Product received is different from image shown on website. I have ordered Strapping Tool Kit, image shown on website looks premium quality product with good finishing and received product is totally different and of low quality. Even after taking one month followup with customer care they said that product is as per order. Lost trust in this company.