A -10 Star Review If it were possible to give a company a -10 star review, I would. As a US Army veteran, I have moved every to to three years for 11 years. I’ve also moved four times as a private citizen and using Upack was the worst moving decision I could’ve made. There are so many steps to scheduling your Upack trailer delivery, picking up the trailer and unpacking it that I couldn’t keep up with which number I’m supposed to call at which time. Yesterday, we finally began unpacking our trailer and are finding many things broken. In addition, Upack referred us to Moving Staffers as one of their preferred companies to help unload the Upack trailer. That was also a disaster. I ended hiring a second moving company to help us the night before my scheduled move. Do not use this company. It will make your cross country move substantially more challenging and stressful.

Product received is different from… Product received is different from image shown on website. I have ordered Strapping Tool Kit, image shown on website looks premium quality product with good finishing and received product is totally different and of low quality. Even after taking one month followup with customer care they said that product is as per order. Lost trust in this company.

Military PCS: Reconsider this company Military PCS: Utterly appalled. I knew we’d be taking a chance by using this company but they managed to stoop well below whatever low standards I had. After dropping off the shipment container (a week early) they called a few days later asking why we didn’t have it packed yet and also threatened to charge us more. The loading RAMP is a complete liability and a disaster. The shipment barriers are rotted out and dented. When we received our shipment in California, (from Michigan), they dropped it off on a curved curb so we couldn’t even place the ramp down. The barriers were bent in half and we were unable to open them, so we had to leave it there overnight. Our things (packed VERY well) were in shambles, as if the driver had been wreckless. Our entire household was damaged, I’ve never been so upset.

5 stars for the Upack 5 stars for the Upack, rtheir service was fantastic right from the quote to the delivery. The best part was the customer service, they were very professional unlike other packers guys. The quote I got from Salt Lake City to Plano was just 1400$. While comparing the price with other parties they are like one fourth of it. The relocube was large enough to fit all my items worth of 2BR I will definitely hire them again if needed. 😊

Wowww awesome service Wowww, I had an amazing move thanks to upack services, we moved from Montreal/Canada to Orlando/Florida... I went super smooth and zero problems, they were always there to answer any questions and god knows I had a lot... they left the trailer in canada for 4 days, giving us plenty of time to load and they deliver it in orlando way before schedule which was great...we ended up needing less space that I thought and the reduced our quote price by 250$ so my total coat was 2056$ US all included... way cheaper than any other moving companies out there... I highly recommend 👌