A -10 Star Review If it were possible to give a company a -10 star review, I would. As a US Army veteran, I have moved every to to three years for 11 years. I’ve also moved four times as a private citizen and using Upack was the worst moving decision I could’ve made. There are so many steps to scheduling your Upack trailer delivery, picking up the trailer and unpacking it that I couldn’t keep up with which number I’m supposed to call at which time. Yesterday, we finally began unpacking our trailer and are finding many things broken. In addition, Upack referred us to Moving Staffers as one of their preferred companies to help unload the Upack trailer. That was also a disaster. I ended hiring a second moving company to help us the night before my scheduled move. Do not use this company. It will make your cross country move substantially more challenging and stressful.

Ruined Our mattress, WET, MILDEW smell and crashed up cube ruined our mattress - it was definitely wet or something in the unit - and it looks like it fell off the truck or into the highway with hole patches on the cube on the outside, the vent was ripped off and it smelled of mold and mildew. mattress had a huge wet yellow ring and was still wet when we took it out! WASTE OF MONEY, Used PODs before and they may be more expensive but my items arrived in good fashion.

Bad bad bad customer service, DO NOT use Zero customer service, the company genuinely doesn't care about their customer. Destroyed my stuff and didn't even get an apology from the company, let alone any compensation. The lady who answered my phone call was rude, cold, and not helpful at all, as if she doesn't care at all. Please stay away from this company. Use U-haul or some other companies, regretted choosing Upack.

5 stars for the Upack 5 stars for the Upack, rtheir service was fantastic right from the quote to the delivery. The best part was the customer service, they were very professional unlike other packers guys. The quote I got from Salt Lake City to Plano was just 1400$. While comparing the price with other parties they are like one fourth of it. The relocube was large enough to fit all my items worth of 2BR I will definitely hire them again if needed. 😊

Recent ReloCube Experience Recently used two of their ReloCube moving containers from TX to VA. Everything went smoothly, and the service I received was exactly what I was expecting. Customer service was also great from start to finish.