A DogLover
GB28% rate increase Rented multiple units, within 6 months the rent increased 28 percent on each unit. A small rate increase each year is one thing, but 28 percent after only six months is absurd. The building hasn't changed, utilities didn't rise, so the only reason the company is increasing rates is for pure GREED.
Staci Spragg
GBYOU STINK! West Des Moines, IA location West Des Moines, IA If you're looking for OUTSIDE storage, keep looking. They advertise being well-lit, and secure; that is a joke. After our toy-hauler was broken into we asked about the cameras....answer was, oh, sorry we don't have them or they weren't working in the area we rented. I'm writing this while "on hold" for their SureSmart/Great American Insurance customer service; 20 mins and holding. I detest companies with "America" in their name that have horrible service, do better or get out of business!
Dennis Nielsen
GBFour months ago I rented a storage unit… Four months ago I rented a storage unit at the CubeSmart in Aransas Pass, TX at a rate of $113/mo for the first 4 months. After that the rate was supposed to increase to the normal rate that was 35% higher. Yesterday I received notice that the new rate is $250/mo—135% higher! I called the site manager in Aransas Pass who said it was a corporate decision and nothing could be done. Clearly, CubeSmart is running a bait and switch operation suckering people like me with a low introductory rate then sticking it to us. Do not rent from these unethical slime balls.
John
GBCubesmart 284 Great customer service - Rebecca W and her team at CubeSmart Store 0284 always a pleasure to work with. Whether speaking to them directly or leaving a message they get back to you quickly and promptly with great results! Take care of their customer needs and look forward to working with her and her team in the future!!!!
Lilliane Syroid
GBCube Smart: the only Business in Las Vegas without any A.C.!!! The swamp cooler at Cube Smart at2121 Rock Springs has been broken from mid May until current!@ !! Ive ventured into my storage with 3 different thermometers .temp has varied from 95 degrees to 110 degrees. OTHER renters & myself have spoken with coorperate mgrs with big titles, have e mailed ,texted,complained,contacted BBB as our contents melt in this hell box. Its inhumane to hire movers as that would be torture!. And the upper mgement continues to lie about when it will be fixed!!!l What Business in LVstays open without Air? Cube Smart is a negligent awful storage company