Cubesmart 284 Great customer service - Rebecca W and her team at CubeSmart Store 0284 always a pleasure to work with. Whether speaking to them directly or leaving a message they get back to you quickly and promptly with great results! Take care of their customer needs and look forward to working with her and her team in the future!!!!

Location 847 Trailview blvd -I wish I… Location 847 Trailview blvd -I wish I could give cubesmart zero stars. Climate controlled unit - insurance purchased, yet 6k of rodent damages. The smell of mouse urine is overwhelming. Do not use this storage company. You will be charged to have your belongings destroyed. Shameful.

Federal Heights Location Charlotte at CubeSmart in Federal Heights was so awesome! I take care of an elderly friend in Kansas who has her storage in Denver and lost her keys. Charlotte helped get the right paperwork in place (Even last minute!) and patiently waited for me to drive there from Kansas, with a couple of delays, in order to oversee the lock getting cut and changed for this customer. She was friendly, professional, courteous and helpful. Thank you, Charlotte for great customer service and a wonderful experience with this company.

Four months ago I rented a storage unit… Four months ago I rented a storage unit at the CubeSmart in Aransas Pass, TX at a rate of $113/mo for the first 4 months. After that the rate was supposed to increase to the normal rate that was 35% higher. Yesterday I received notice that the new rate is $250/mo—135% higher! I called the site manager in Aransas Pass who said it was a corporate decision and nothing could be done. Clearly, CubeSmart is running a bait and switch operation suckering people like me with a low introductory rate then sticking it to us. Do not rent from these unethical slime balls.

former customer The manager, DEZ, at Cubesmart DT McKinney,TX is a 5 star in my view. The gate has had a lot of issues as of late, but I found that the rent increase was definitely outrageous. Started at $70 a month and ended at $292 a month. To me this is an outrageous increased amount. So that being said, I cleared out my climate control unit and I am currently sorting through the stored items in order to not have this kind of increase on a loyal customer again. I will use Cubesmart in the future but hope management takes the following into consideration. I think there should be contracts for those of us that will pay our bills and support your business.