Hidden costs & inflexible Hidden costs (e.g. mandatory insurance, overpriced required locks, rate changes)....accommodating while moving in (e.g. cheap truck usage), but not possible to use the truck that never moves while moving out & after spending thousands with them....poor unit access to any medium to large truck....snotty management. Doubt I would ever use them again.

28% rate increase Rented multiple units, within 6 months the rent increased 28 percent on each unit. A small rate increase each year is one thing, but 28 percent after only six months is absurd. The building hasn't changed, utilities didn't rise, so the only reason the company is increasing rates is for pure GREED.

(9/27/2023) Rented a storage unit at… (9/27/2023) Rented a storage unit at their Riverview, FL facility. During the finalization of completing the Agreement on-line, it turns out that they require you to purchase one of their locks for $19.99. The only way to not purchase the lock is to go into the local office and waste your time completing the Agreement and have them remove the Mandatory lock purchase. So, much for being convenient!

Cubesmart in valley stream longIsland Cubesmart in valley stream longIsland. The nice working attendance name Patricia and LA They worked hard To make me feel comfortable in working through the experience of Renting a unit. all the questions I had to ask and they was right on point. They had a lot of patience and work with me. I would definitely be back at Valley Streams storage cube smart. They are a perfect team that work together. And that's what's important.

Cube Smart: the only Business in Las Vegas without any A.C.!!! The swamp cooler at Cube Smart at2121 Rock Springs has been broken from mid May until current!@ !! Ive ventured into my storage with 3 different thermometers .temp has varied from 95 degrees to 110 degrees. OTHER renters & myself have spoken with coorperate mgrs with big titles, have e mailed ,texted,complained,contacted BBB as our contents melt in this hell box. Its inhumane to hire movers as that would be torture!. And the upper mgement continues to lie about when it will be fixed!!!l What Business in LVstays open without Air? Cube Smart is a negligent awful storage company