YOU STINK! West Des Moines, IA location West Des Moines, IA If you're looking for OUTSIDE storage, keep looking. They advertise being well-lit, and secure; that is a joke. After our toy-hauler was broken into we asked about the cameras....answer was, oh, sorry we don't have them or they weren't working in the area we rented. I'm writing this while "on hold" for their SureSmart/Great American Insurance customer service; 20 mins and holding. I detest companies with "America" in their name that have horrible service, do better or get out of business!

Increase rent 50$ every 3 months Same as many others. Don’t rent here because they lure you in with discount then jack up price 50$ because as the district manager stated they don’t need to be customer client focused if we leave they can rent it again easy. They have zero client loyalty he said price is market driven and the computer runs it all. Nice anti-customer marketing. I have 3 units and what do I do Now but write reviews hoping to help others not to be swindled

Cube Smart: the only Business in Las Vegas without any A.C.!!! The swamp cooler at Cube Smart at2121 Rock Springs has been broken from mid May until current!@ !! Ive ventured into my storage with 3 different thermometers .temp has varied from 95 degrees to 110 degrees. OTHER renters & myself have spoken with coorperate mgrs with big titles, have e mailed ,texted,complained,contacted BBB as our contents melt in this hell box. Its inhumane to hire movers as that would be torture!. And the upper mgement continues to lie about when it will be fixed!!!l What Business in LVstays open without Air? Cube Smart is a negligent awful storage company

(9/27/2023) Rented a storage unit at… (9/27/2023) Rented a storage unit at their Riverview, FL facility. During the finalization of completing the Agreement on-line, it turns out that they require you to purchase one of their locks for $19.99. The only way to not purchase the lock is to go into the local office and waste your time completing the Agreement and have them remove the Mandatory lock purchase. So, much for being convenient!

former customer The manager, DEZ, at Cubesmart DT McKinney,TX is a 5 star in my view. The gate has had a lot of issues as of late, but I found that the rent increase was definitely outrageous. Started at $70 a month and ended at $292 a month. To me this is an outrageous increased amount. So that being said, I cleared out my climate control unit and I am currently sorting through the stored items in order to not have this kind of increase on a loyal customer again. I will use Cubesmart in the future but hope management takes the following into consideration. I think there should be contracts for those of us that will pay our bills and support your business.