Christina
GBMy truck was vandalized as someone was… My truck was vandalized as someone was trying to steal it. Definitely an inside job. Security system has been down for months. so we’re paying for 24 hour security and getting none. I am looking into starting a class action lawsuit and would like other customers that had a similar experience join me. Please contact me
HEYWOOD
GBExorbitant frequent rate increases For the past three years CubeSmart has been raising the rent exhorbantly every 6-12 months. Roughly 3 times the rate of inflation. Greed is the only reason for increases of this magnitude. I will move out just because of this. I had even asked about rate increases upon signing. Their response was small and infrequent which was a lie. No wonder they would not provide longer term contracts. My advice is find a different provider.
Diane G
GBIncrease rent 50$ every 3 months Same as many others. Don’t rent here because they lure you in with discount then jack up price 50$ because as the district manager stated they don’t need to be customer client focused if we leave they can rent it again easy. They have zero client loyalty he said price is market driven and the computer runs it all. Nice anti-customer marketing. I have 3 units and what do I do Now but write reviews hoping to help others not to be swindled
CAT
GBCubesmart on Mayport Rd Atlantic Beach, Fl. Cubesmart on Mayport Rd. in Atlantic Beach, Fl. Everything went wrong. I just received a check for $2.00. I expected to get a lot more than that as my storage unit had a roof leak and I moved all of what I had stored there. When Pan Am owned the same place I had to move to a different locker, also due to a roof leak. I would not recommend this storage facility to anyone! I called to complain about the roof leak and was told that I had not purchased storage insurance from them (which I was not informed about) and there was nothing they could do. I figure I lost more than $600 worth of what I had stored there.
B. Speck
GB(9/27/2023) Rented a storage unit at… (9/27/2023) Rented a storage unit at their Riverview, FL facility. During the finalization of completing the Agreement on-line, it turns out that they require you to purchase one of their locks for $19.99. The only way to not purchase the lock is to go into the local office and waste your time completing the Agreement and have them remove the Mandatory lock purchase. So, much for being convenient!