CubeSmart Self Storage

5 Old Lancaster Road, 19355, Malvern, United States
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2.35
Based on 20 Reviews

5

25.00%

4

10.00%

3

0.00%

2

5.00%

1

60.00%
About CubeSmart Self Storage

CubeSmart is a self-administered and self-managed real estate company that owns or manages more than 900 self-storage facilities. We are a proud, passionate and dedicated team working in a collaborative environment to provide award-winning service and innovative solutions to our Customers. With more than 1 million satisfied Customers, CubeSmart is the most trusted service provider in the industry.

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Diane G
GB

Increase rent 50$ every 3 months Same as many others. Don’t rent here because they lure you in with discount then jack up price 50$ because as the district manager stated they don’t need to be customer client focused if we leave they can rent it again easy. They have zero client loyalty he said price is market driven and the computer runs it all. Nice anti-customer marketing. I have 3 units and what do I do Now but write reviews hoping to help others not to be swindled

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Teri Baltimore
GB

Location 847 Trailview blvd -I wish I… Location 847 Trailview blvd -I wish I could give cubesmart zero stars. Climate controlled unit - insurance purchased, yet 6k of rodent damages. The smell of mouse urine is overwhelming. Do not use this storage company. You will be charged to have your belongings destroyed. Shameful.

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Christina Wolfe
GB

former customer The manager, DEZ, at Cubesmart DT McKinney,TX is a 5 star in my view. The gate has had a lot of issues as of late, but I found that the rent increase was definitely outrageous. Started at $70 a month and ended at $292 a month. To me this is an outrageous increased amount. So that being said, I cleared out my climate control unit and I am currently sorting through the stored items in order to not have this kind of increase on a loyal customer again. I will use Cubesmart in the future but hope management takes the following into consideration. I think there should be contracts for those of us that will pay our bills and support your business.

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Dawn Cohen
GB

I just wanna say for me personally For… I just wanna say for me personally For what I am going through right now. That led me to cube. Smart has been a very challenging situation. And I just want to say that Bob. Was the greatest!! while I was doing my paperwork. We had little chats about family, it children animals. Ect Totally took me to a place and reminded me of what is important and we all dad face challenges. He also had some great Suggestions suggestions on how to protect my personal belongings. Better while after hearing I had a bad experience with another place, So thank you, Bob for being as hospitable as you were.

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HEYWOOD
GB

Exorbitant frequent rate increases For the past three years CubeSmart has been raising the rent exhorbantly every 6-12 months. Roughly 3 times the rate of inflation. Greed is the only reason for increases of this magnitude. I will move out just because of this. I had even asked about rate increases upon signing. Their response was small and infrequent which was a lie. No wonder they would not provide longer term contracts. My advice is find a different provider.

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