Christina Wolfe
GBformer customer The manager, DEZ, at Cubesmart DT McKinney,TX is a 5 star in my view. The gate has had a lot of issues as of late, but I found that the rent increase was definitely outrageous. Started at $70 a month and ended at $292 a month. To me this is an outrageous increased amount. So that being said, I cleared out my climate control unit and I am currently sorting through the stored items in order to not have this kind of increase on a loyal customer again. I will use Cubesmart in the future but hope management takes the following into consideration. I think there should be contracts for those of us that will pay our bills and support your business.
Yvonne
GBFederal Heights Location Charlotte at CubeSmart in Federal Heights was so awesome! I take care of an elderly friend in Kansas who has her storage in Denver and lost her keys. Charlotte helped get the right paperwork in place (Even last minute!) and patiently waited for me to drive there from Kansas, with a couple of delays, in order to oversee the lock getting cut and changed for this customer. She was friendly, professional, courteous and helpful. Thank you, Charlotte for great customer service and a wonderful experience with this company.
John
GBCubesmart 284 Great customer service - Rebecca W and her team at CubeSmart Store 0284 always a pleasure to work with. Whether speaking to them directly or leaving a message they get back to you quickly and promptly with great results! Take care of their customer needs and look forward to working with her and her team in the future!!!!
Christina
GBMy truck was vandalized as someone was… My truck was vandalized as someone was trying to steal it. Definitely an inside job. Security system has been down for months. so we’re paying for 24 hour security and getting none. I am looking into starting a class action lawsuit and would like other customers that had a similar experience join me. Please contact me
Dawn Cohen
GBI just wanna say for me personally For… I just wanna say for me personally For what I am going through right now. That led me to cube. Smart has been a very challenging situation. And I just want to say that Bob. Was the greatest!! while I was doing my paperwork. We had little chats about family, it children animals. Ect Totally took me to a place and reminded me of what is important and we all dad face challenges. He also had some great Suggestions suggestions on how to protect my personal belongings. Better while after hearing I had a bad experience with another place, So thank you, Bob for being as hospitable as you were.