28% rate increase Rented multiple units, within 6 months the rent increased 28 percent on each unit. A small rate increase each year is one thing, but 28 percent after only six months is absurd. The building hasn't changed, utilities didn't rise, so the only reason the company is increasing rates is for pure GREED.

Exorbitant frequent rate increases For the past three years CubeSmart has been raising the rent exhorbantly every 6-12 months. Roughly 3 times the rate of inflation. Greed is the only reason for increases of this magnitude. I will move out just because of this. I had even asked about rate increases upon signing. Their response was small and infrequent which was a lie. No wonder they would not provide longer term contracts. My advice is find a different provider.

Cube Smart: the only Business in Las Vegas without any A.C.!!! The swamp cooler at Cube Smart at2121 Rock Springs has been broken from mid May until current!@ !! Ive ventured into my storage with 3 different thermometers .temp has varied from 95 degrees to 110 degrees. OTHER renters & myself have spoken with coorperate mgrs with big titles, have e mailed ,texted,complained,contacted BBB as our contents melt in this hell box. Its inhumane to hire movers as that would be torture!. And the upper mgement continues to lie about when it will be fixed!!!l What Business in LVstays open without Air? Cube Smart is a negligent awful storage company

Do yourself a favor and don't rent from CubeSmart! I had four cubes rented from the CubeSmart location #4309 in Katy, Tx. for several years. Due to medical bills, I got behind on my payments, and lost two of my units through a lien auction. I own that. My responsibility. Texas Law states that all proceeds from a self-storage lien auction go to the original owner of the properties, which is me. These auctions were on 03/15, with one unit selling for an excess of $5500 and another selling for an excess of over $15,000. Fast forward 30 days and all I have received from CubeSmart is lies and excuses. The Property Manager, Toni Thompson, first said that CubeSmart would keep all excess funds because, and I quote her, "We need the money". I escalated my complaint to the District Manager Douglas Johnson, who told the property manager on a conference call with me that she was wrong and that I was owed all excess funds. Since that time, nothing...and getting a call back from Douglas Johnson is almost impossible. When he does finally return a call, he acts as if he knows nothing. I finally received an email from CubeSmart Corporate on 03/25/2024 that the smaller check ($5500) had been mailed. That was 21 days ago and still nothing. I asked Mr. Johnson for tracking and he said that CubeSmart would simply mail the check in a regular envelope with a stamp on it to save money. So I have now lost my property and the excess funds from the sale of the property. Do yourself a favor and stay as far away from any CubeSmart location. They are horribly overpriced, the facilities are average at best, and the employees are rude, arrogant, and ignorant to the laws. The entire business is a sham and a bunch of crooks.

Four months ago I rented a storage unit… Four months ago I rented a storage unit at the CubeSmart in Aransas Pass, TX at a rate of $113/mo for the first 4 months. After that the rate was supposed to increase to the normal rate that was 35% higher. Yesterday I received notice that the new rate is $250/mo—135% higher! I called the site manager in Aransas Pass who said it was a corporate decision and nothing could be done. Clearly, CubeSmart is running a bait and switch operation suckering people like me with a low introductory rate then sticking it to us. Do not rent from these unethical slime balls.