Sean from Hawthorne New Jersey was… Sean from Hawthorne New Jersey was awesome. We were on vacation and I had difficulty paying for our unit. Sean helped me big time. It made me happy we chose CubeSmart.

Hidden costs & inflexible Hidden costs (e.g. mandatory insurance, overpriced required locks, rate changes)....accommodating while moving in (e.g. cheap truck usage), but not possible to use the truck that never moves while moving out & after spending thousands with them....poor unit access to any medium to large truck....snotty management. Doubt I would ever use them again.

Cube Smart: the only Business in Las Vegas without any A.C.!!! The swamp cooler at Cube Smart at2121 Rock Springs has been broken from mid May until current!@ !! Ive ventured into my storage with 3 different thermometers .temp has varied from 95 degrees to 110 degrees. OTHER renters & myself have spoken with coorperate mgrs with big titles, have e mailed ,texted,complained,contacted BBB as our contents melt in this hell box. Its inhumane to hire movers as that would be torture!. And the upper mgement continues to lie about when it will be fixed!!!l What Business in LVstays open without Air? Cube Smart is a negligent awful storage company

Exorbitant frequent rate increases For the past three years CubeSmart has been raising the rent exhorbantly every 6-12 months. Roughly 3 times the rate of inflation. Greed is the only reason for increases of this magnitude. I will move out just because of this. I had even asked about rate increases upon signing. Their response was small and infrequent which was a lie. No wonder they would not provide longer term contracts. My advice is find a different provider.

My truck was vandalized as someone was… My truck was vandalized as someone was trying to steal it. Definitely an inside job. Security system has been down for months. so we’re paying for 24 hour security and getting none. I am looking into starting a class action lawsuit and would like other customers that had a similar experience join me. Please contact me