28% rate increase Rented multiple units, within 6 months the rent increased 28 percent on each unit. A small rate increase each year is one thing, but 28 percent after only six months is absurd. The building hasn't changed, utilities didn't rise, so the only reason the company is increasing rates is for pure GREED.

Very accessible location Very accessible location, very close to my office, so it's a very comfortable arrangement for me. Sometimes the customer service could be better, but usually, it is great. Who knows, maybe someone had a bad day. Prices are very fair too.

I just wanna say for me personally For… I just wanna say for me personally For what I am going through right now. That led me to cube. Smart has been a very challenging situation. And I just want to say that Bob. Was the greatest!! while I was doing my paperwork. We had little chats about family, it children animals. Ect Totally took me to a place and reminded me of what is important and we all dad face challenges. He also had some great Suggestions suggestions on how to protect my personal belongings. Better while after hearing I had a bad experience with another place, So thank you, Bob for being as hospitable as you were.

Federal Heights Location Charlotte at CubeSmart in Federal Heights was so awesome! I take care of an elderly friend in Kansas who has her storage in Denver and lost her keys. Charlotte helped get the right paperwork in place (Even last minute!) and patiently waited for me to drive there from Kansas, with a couple of delays, in order to oversee the lock getting cut and changed for this customer. She was friendly, professional, courteous and helpful. Thank you, Charlotte for great customer service and a wonderful experience with this company.

Cubesmart on Mayport Rd Atlantic Beach, Fl. Cubesmart on Mayport Rd. in Atlantic Beach, Fl. Everything went wrong. I just received a check for $2.00. I expected to get a lot more than that as my storage unit had a roof leak and I moved all of what I had stored there. When Pan Am owned the same place I had to move to a different locker, also due to a roof leak. I would not recommend this storage facility to anyone! I called to complain about the roof leak and was told that I had not purchased storage insurance from them (which I was not informed about) and there was nothing they could do. I figure I lost more than $600 worth of what I had stored there.