HEYWOOD
GBExorbitant frequent rate increases For the past three years CubeSmart has been raising the rent exhorbantly every 6-12 months. Roughly 3 times the rate of inflation. Greed is the only reason for increases of this magnitude. I will move out just because of this. I had even asked about rate increases upon signing. Their response was small and infrequent which was a lie. No wonder they would not provide longer term contracts. My advice is find a different provider.
Dennis Nielsen
GBFour months ago I rented a storage unit… Four months ago I rented a storage unit at the CubeSmart in Aransas Pass, TX at a rate of $113/mo for the first 4 months. After that the rate was supposed to increase to the normal rate that was 35% higher. Yesterday I received notice that the new rate is $250/mo—135% higher! I called the site manager in Aransas Pass who said it was a corporate decision and nothing could be done. Clearly, CubeSmart is running a bait and switch operation suckering people like me with a low introductory rate then sticking it to us. Do not rent from these unethical slime balls.
Russ Perry
GBSean from Hawthorne New Jersey was… Sean from Hawthorne New Jersey was awesome. We were on vacation and I had difficulty paying for our unit. Sean helped me big time. It made me happy we chose CubeSmart.
Staci Spragg
GBYOU STINK! West Des Moines, IA location West Des Moines, IA If you're looking for OUTSIDE storage, keep looking. They advertise being well-lit, and secure; that is a joke. After our toy-hauler was broken into we asked about the cameras....answer was, oh, sorry we don't have them or they weren't working in the area we rented. I'm writing this while "on hold" for their SureSmart/Great American Insurance customer service; 20 mins and holding. I detest companies with "America" in their name that have horrible service, do better or get out of business!
Teri Baltimore
GBLocation 847 Trailview blvd -I wish I… Location 847 Trailview blvd -I wish I could give cubesmart zero stars. Climate controlled unit - insurance purchased, yet 6k of rodent damages. The smell of mouse urine is overwhelming. Do not use this storage company. You will be charged to have your belongings destroyed. Shameful.