Increase rent 50$ every 3 months Same as many others. Don’t rent here because they lure you in with discount then jack up price 50$ because as the district manager stated they don’t need to be customer client focused if we leave they can rent it again easy. They have zero client loyalty he said price is market driven and the computer runs it all. Nice anti-customer marketing. I have 3 units and what do I do Now but write reviews hoping to help others not to be swindled

I just wanna say for me personally For… I just wanna say for me personally For what I am going through right now. That led me to cube. Smart has been a very challenging situation. And I just want to say that Bob. Was the greatest!! while I was doing my paperwork. We had little chats about family, it children animals. Ect Totally took me to a place and reminded me of what is important and we all dad face challenges. He also had some great Suggestions suggestions on how to protect my personal belongings. Better while after hearing I had a bad experience with another place, So thank you, Bob for being as hospitable as you were.

Exorbitant frequent rate increases For the past three years CubeSmart has been raising the rent exhorbantly every 6-12 months. Roughly 3 times the rate of inflation. Greed is the only reason for increases of this magnitude. I will move out just because of this. I had even asked about rate increases upon signing. Their response was small and infrequent which was a lie. No wonder they would not provide longer term contracts. My advice is find a different provider.

Hidden costs & inflexible Hidden costs (e.g. mandatory insurance, overpriced required locks, rate changes)....accommodating while moving in (e.g. cheap truck usage), but not possible to use the truck that never moves while moving out & after spending thousands with them....poor unit access to any medium to large truck....snotty management. Doubt I would ever use them again.

Very accessible location Very accessible location, very close to my office, so it's a very comfortable arrangement for me. Sometimes the customer service could be better, but usually, it is great. Who knows, maybe someone had a bad day. Prices are very fair too.