So far services rendered is at my… So far services rendered is at my satisfaction. Thank you for the great job to us even with the current covid pandemic period and also the situation of manpower problem!

Such amazing help from the customer… Such amazing help from the customer service team at EasyParcel. I have few queries and request and they give prompt solutions to me regarding my delivery issues. Highly recommended!

Is like a scam Returned a pair of shoes to seller and I uses Easyparcel. It was about $56 cost to ship back to USA. This was done in Oct 22. When I login in Apr 23, I was surprised that the system indicate that there is discrepancy in weight. The weight I indicated is 1.5kg (a pair of shoes) and Easyparcel said is 3kg. Therefore, the total cost is $95 and I still owed them $39. Worst thing is customer service is useless, ask you to fill up form in a link. the form insist that you must have pictures of your parcel on a weighing scale to show is 1.5kg and the dimension. How ridiculous is this? How can a pair of shoes be 3kg? And they just insisted and ask you to pay more! Is like a scam!

Good services from EasyParcel Good services from EasyParcel, great customer service support team. Provides a lot of features that ease my work load.

NO NOT USING EASYPARCEL ANYMORE NO! I have been having missed pickup/collection since December of last year. Happened lots of times already, and no one can give me any reason why courier did not pickup. Pickup time is scheduled UNTIL 7PM, and their customer service is only until 6PM. So if your parcel is not collected, no one can help you anymore as customer service is already closed. Then you contact customer service the next day, they will set collection the next day again, so that is 3 days of DELAY for your collection. I understand that easyparcel is only the 3rd party and customer service is always passing the blame to the courier, but show at least some accountability because we are using your service. Just passing the blame to the courier, not giving me reason for missed up, just left me helpless. Because of delay, I had to shoulder Grabxpress pickup because my customers cannot afford anymore delays. Imagine how much money I have wasted. I am not using their service anymore. You want pickup numbers, here are the long list of pickup numbers for all missed pickup: QSP139651111 QSP139651099 QSP139650461 QSP139184417 QSP139184418 QSP139184419 QSP137128302 QSP137128303 QSP136825806 QSP136611983 QSP136384548 QSP136107493