I am very disappointed with the ways… I am very disappointed with the ways they handle my parcels. I had booked for 2 parcels under 2 tracking number to the same address & same receiver on 7.2.2023. End up 1 parcel had delivered and 1 parcel still did not send, the reason given is same tracking number had been used. I had attached photo with clearly stated is different tracking number. But they still want me to rebook and pay again. But why I need to pay for the mistake made by the courier company, and your customer service is threatening me that if I do not rebook it, your end will dispose my item. It is very ridiculous and unfair in which I have to pay for the mistakes that courier made. Your only gave me one day to action, but I had given your all 20 days to check, do you think is fair to me, None of CS call me regarding this matter. I had wrote many emails to them and still unable to solve!!!!

CS is pretty good Ms Fatheiha from the CS team was very professional in handling my case and answering any doubts. Save me from lots of hassle.

I love EasyParcel Singapore as it ease… I love EasyParcel Singapore as it ease my life from traveling anywhere to send my parcels. In addition, It also offers free pick-up, rewards, paperless delivery and best rate on the platform. I am sure you will love this parcel delivery app as well !!

EasyParcel made it easy for me to… EasyParcel made it easy for me to compare rates & book for our ideal courier. Highly recommended.

EasyParcel platform is good BUT terrible suppliers To be fair, EasyParcel Customer Service is very GOOD and they kept follow up and follow through my case. BUT their suppliers SUCKSSS, my parcel was collected in mid-Nov and wasn't delivered in next 3-5 days. Then I kept chasing for an update and finally they returned the parcel to me after 10 weeks. It was a waste of time and effort