Is like a scam Returned a pair of shoes to seller and I uses Easyparcel. It was about $56 cost to ship back to USA. This was done in Oct 22. When I login in Apr 23, I was surprised that the system indicate that there is discrepancy in weight. The weight I indicated is 1.5kg (a pair of shoes) and Easyparcel said is 3kg. Therefore, the total cost is $95 and I still owed them $39. Worst thing is customer service is useless, ask you to fill up form in a link. the form insist that you must have pictures of your parcel on a weighing scale to show is 1.5kg and the dimension. How ridiculous is this? How can a pair of shoes be 3kg? And they just insisted and ask you to pay more! Is like a scam!

Easy to use Easy to use, and the free pick up service is super helpful for part time online sellers

So far services rendered is at my… So far services rendered is at my satisfaction. Thank you for the great job to us even with the current covid pandemic period and also the situation of manpower problem!

EasyParcel made it easy for me to… EasyParcel made it easy for me to compare rates & book for our ideal courier. Highly recommended.

CS is pretty good Ms Fatheiha from the CS team was very professional in handling my case and answering any doubts. Save me from lots of hassle.