CS is pretty good Ms Fatheiha from the CS team was very professional in handling my case and answering any doubts. Save me from lots of hassle.

EasyParcel platform is good BUT terrible suppliers To be fair, EasyParcel Customer Service is very GOOD and they kept follow up and follow through my case. BUT their suppliers SUCKSSS, my parcel was collected in mid-Nov and wasn't delivered in next 3-5 days. Then I kept chasing for an update and finally they returned the parcel to me after 10 weeks. It was a waste of time and effort

Such amazing help from the customer… Such amazing help from the customer service team at EasyParcel. I have few queries and request and they give prompt solutions to me regarding my delivery issues. Highly recommended!

This system is cok up This system is cok up. They will messed up ur collection and failed attempt up to 10 timws in a row whereby u have to use thw stupid software to contact their cs and the cs are ao unrealible when they tried to shift responsibility. Not just that they will anyhow CHARGE u extras by claiming weight discrepancy whixh ia totally untrue

Booked a QExpress pickup via EasyParcel… Booked a QExpress pickup via EasyParcel last Wed and the available date of pickup is Friday. No turn up by QExpress on Friday. On Monday, called QExpress and they claimed they aren't able to complete the pickup as no one was around on Sat when they came which was a lie coz no one came to pickup. Contacted Easyparcel for assistance and they could only send reminder for the courier to pickup again on Tue. Again on Tue, there's no pickup.