CS is pretty good Ms Fatheiha from the CS team was very professional in handling my case and answering any doubts. Save me from lots of hassle.

High recommend for an online business… High recommend for an online business to use or if you have a single parcel to send. I find their website is super easy and direct, and no hidden cost to book shipment. Currently, I am using EasyParcel to send ship to domestic and international countries.

Is like a scam Returned a pair of shoes to seller and I uses Easyparcel. It was about $56 cost to ship back to USA. This was done in Oct 22. When I login in Apr 23, I was surprised that the system indicate that there is discrepancy in weight. The weight I indicated is 1.5kg (a pair of shoes) and Easyparcel said is 3kg. Therefore, the total cost is $95 and I still owed them $39. Worst thing is customer service is useless, ask you to fill up form in a link. the form insist that you must have pictures of your parcel on a weighing scale to show is 1.5kg and the dimension. How ridiculous is this? How can a pair of shoes be 3kg? And they just insisted and ask you to pay more! Is like a scam!

This system is cok up This system is cok up. They will messed up ur collection and failed attempt up to 10 timws in a row whereby u have to use thw stupid software to contact their cs and the cs are ao unrealible when they tried to shift responsibility. Not just that they will anyhow CHARGE u extras by claiming weight discrepancy whixh ia totally untrue

Good services from EasyParcel Good services from EasyParcel, great customer service support team. Provides a lot of features that ease my work load.