No.1 Unprofessional They are probably the most unprofessional of all delivery providers at the moment. They will not pickup your parcels on time. They will NOT call you to check if you are in for parcel collection either. Worst of all, they will LIE about pickups and NOT inform in your tracking that they had failed pickups. PLUS they do not have foot notes on how to ensure your parcel gets collected, or want to be received. Lastly, they have the AUDACITY to ask you to cancel and refund because they can't and will not fulfill your PAID delivery requests. Just close down please.

Good services from EasyParcel Good services from EasyParcel, great customer service support team. Provides a lot of features that ease my work load.

EasyParcel platform is good BUT terrible suppliers To be fair, EasyParcel Customer Service is very GOOD and they kept follow up and follow through my case. BUT their suppliers SUCKSSS, my parcel was collected in mid-Nov and wasn't delivered in next 3-5 days. Then I kept chasing for an update and finally they returned the parcel to me after 10 weeks. It was a waste of time and effort

Booked a QExpress pickup via EasyParcel… Booked a QExpress pickup via EasyParcel last Wed and the available date of pickup is Friday. No turn up by QExpress on Friday. On Monday, called QExpress and they claimed they aren't able to complete the pickup as no one was around on Sat when they came which was a lie coz no one came to pickup. Contacted Easyparcel for assistance and they could only send reminder for the courier to pickup again on Tue. Again on Tue, there's no pickup.

CS is pretty good Ms Fatheiha from the CS team was very professional in handling my case and answering any doubts. Save me from lots of hassle.