CS is pretty good Ms Fatheiha from the CS team was very professional in handling my case and answering any doubts. Save me from lots of hassle.

I am very disappointed with the ways… I am very disappointed with the ways they handle my parcels. I had booked for 2 parcels under 2 tracking number to the same address & same receiver on 7.2.2023. End up 1 parcel had delivered and 1 parcel still did not send, the reason given is same tracking number had been used. I had attached photo with clearly stated is different tracking number. But they still want me to rebook and pay again. But why I need to pay for the mistake made by the courier company, and your customer service is threatening me that if I do not rebook it, your end will dispose my item. It is very ridiculous and unfair in which I have to pay for the mistakes that courier made. Your only gave me one day to action, but I had given your all 20 days to check, do you think is fair to me, None of CS call me regarding this matter. I had wrote many emails to them and still unable to solve!!!!

Horrible Horrible! Shipment between Johor Bharu to Manila took17+ days, one week of which is sitting in the office in Manila. They claim to try to contact and deliver, but no one called and they didn't make an attempt to deliver. They send messages and ignore the responses with delivery instructions. Then they send out messages claiming you weren't home or didn't answer the phone bla bla bla. If you want to save money, I guess it works, but if you actually need your package delivered - call Fedex or DHL. Don't ship anything of value or time sensitive with this company, it will only end in tears.

Ease my delivery things with Easyparcel Things got simple when i first discovered EasyParcel. I just book couriers online when i wanted to send something, and they even came and pickup from my door. Awesome!

EasyParcel Best Delivery Platform! EasyParcel is one of the best delivery platform in my opinion! I like the fact that it give me all the available couriers for me to compare the rates and types of services for me to pick. Plus, all the steps are very straight forward especially to book a shipment to send internationally within few minutes really impressed me!