Such amazing help from the customer… Such amazing help from the customer service team at EasyParcel. I have few queries and request and they give prompt solutions to me regarding my delivery issues. Highly recommended!

Unreliable After Sales Service. They don't care! Very unreliable !

EasyParcel Best Delivery Platform! EasyParcel is one of the best delivery platform in my opinion! I like the fact that it give me all the available couriers for me to compare the rates and types of services for me to pick. Plus, all the steps are very straight forward especially to book a shipment to send internationally within few minutes really impressed me!

So far services rendered is at my… So far services rendered is at my satisfaction. Thank you for the great job to us even with the current covid pandemic period and also the situation of manpower problem!

I am very disappointed with the ways… I am very disappointed with the ways they handle my parcels. I had booked for 2 parcels under 2 tracking number to the same address & same receiver on 7.2.2023. End up 1 parcel had delivered and 1 parcel still did not send, the reason given is same tracking number had been used. I had attached photo with clearly stated is different tracking number. But they still want me to rebook and pay again. But why I need to pay for the mistake made by the courier company, and your customer service is threatening me that if I do not rebook it, your end will dispose my item. It is very ridiculous and unfair in which I have to pay for the mistakes that courier made. Your only gave me one day to action, but I had given your all 20 days to check, do you think is fair to me, None of CS call me regarding this matter. I had wrote many emails to them and still unable to solve!!!!