So far services rendered is at my… So far services rendered is at my satisfaction. Thank you for the great job to us even with the current covid pandemic period and also the situation of manpower problem!

Good services from EasyParcel Good services from EasyParcel, great customer service support team. Provides a lot of features that ease my work load.

Unreliable After Sales Service. They don't care! Very unreliable !

NO NOT USING EASYPARCEL ANYMORE NO! I have been having missed pickup/collection since December of last year. Happened lots of times already, and no one can give me any reason why courier did not pickup. Pickup time is scheduled UNTIL 7PM, and their customer service is only until 6PM. So if your parcel is not collected, no one can help you anymore as customer service is already closed. Then you contact customer service the next day, they will set collection the next day again, so that is 3 days of DELAY for your collection. I understand that easyparcel is only the 3rd party and customer service is always passing the blame to the courier, but show at least some accountability because we are using your service. Just passing the blame to the courier, not giving me reason for missed up, just left me helpless. Because of delay, I had to shoulder Grabxpress pickup because my customers cannot afford anymore delays. Imagine how much money I have wasted. I am not using their service anymore. You want pickup numbers, here are the long list of pickup numbers for all missed pickup: QSP139651111 QSP139651099 QSP139650461 QSP139184417 QSP139184418 QSP139184419 QSP137128302 QSP137128303 QSP136825806 QSP136611983 QSP136384548 QSP136107493

High recommend for an online business… High recommend for an online business to use or if you have a single parcel to send. I find their website is super easy and direct, and no hidden cost to book shipment. Currently, I am using EasyParcel to send ship to domestic and international countries.