Bought a shipping label Bought a shipping label, printer couldn’t print it out in a 6x4. I requested a refund and it’s still pending. It’s now been 10 days without any word about it.

Customer service sucks Customer service sucks! No one ever emails you back, ever. if you have shipping problems or stuck trying to figure out a problem , your on your own!, there is no number to call only email and good luck trying to get any response ,if your a small business and want to ship ups stay away from this one

I've been a customer for about 1 1/2… I've been a customer for about 1 1/2 years give or take and this BS of being locked out for security issues with NO NOTIFICATION OF A LOCKOUT, NO PHONE NUMBER TO CALL, & NO LIVE CHAT AVAILABLE. Leaving me to hand write the To & From addresses on my packages, paying almost twice the price of postage, taking hours of my day to track down support that doesn't exist and having to resort to sending in a Help Request they can respond to within the next 24hours. Only for them to request "additional context so they can look into this and re-evaluate my Shippo Account ????? W--T--F does that mean? I respond and hours later They ask for more context again ???? We are up to 3 or 4 times now that I respond What Context they need to get the account back asap and it makes no difference... same F'ing question. I am OVER IT. New account coming ASAP. F------G LAME!

New policy price gouges customers Received an email from Shippo notifying me (and all their customers) that there would be a new 25% deductible on shipping insurance claims. So, If I insure something for $500 and pay for $500 coverage, and if my shipment was to get lost, I would only receive $375. What a ripoff. If I want $500 coverage, I shouldn't have to buy $666.66 worth of insurance to get $500 in actual coverage. Will never use them again.

Shippo charged me more!!!! Shippo charged me more!!!!! I declared my package for 7lbs. Fedex re weight for 6.9 lbs. But shippo charged me for 11lbs! I just wonderred how it can be！No one from shippo contact me to solve the problem. Can shippo helped me to solve that problem?