Horrible and NOT SECURE I learned today that someone used my personal name and address to ship a domestic package that I did not authorize via Shippo. I received an invoice for charges from UPS directed from Shippo for a package I never sent and doesn't even appear on my Shippo account receipts. How does this happen? Not only is it a massive felony, but that package could have contained anything with my name on it. I'm so glad I caught this and UPS luckily removed the charges. Do not trust your personal information with this website and shipping provider. Delete your account immediately bc clearly your info is not safe.

I've been a customer for about 1 1/2… I've been a customer for about 1 1/2 years give or take and this BS of being locked out for security issues with NO NOTIFICATION OF A LOCKOUT, NO PHONE NUMBER TO CALL, & NO LIVE CHAT AVAILABLE. Leaving me to hand write the To & From addresses on my packages, paying almost twice the price of postage, taking hours of my day to track down support that doesn't exist and having to resort to sending in a Help Request they can respond to within the next 24hours. Only for them to request "additional context so they can look into this and re-evaluate my Shippo Account ????? W--T--F does that mean? I respond and hours later They ask for more context again ???? We are up to 3 or 4 times now that I respond What Context they need to get the account back asap and it makes no difference... same F'ing question. I am OVER IT. New account coming ASAP. F------G LAME!

Shippo charged me more!!!! Shippo charged me more!!!!! I declared my package for 7lbs. Fedex re weight for 6.9 lbs. But shippo charged me for 11lbs! I just wonderred how it can be！No one from shippo contact me to solve the problem. Can shippo helped me to solve that problem?

When you get a USPS tracking number and… When you get a USPS tracking number and Shippo is the sender you get no info who it is actually from and it takes forever to actually get delivered.

Appreciate the ease of using shippo Appreciate the ease of using shippo. Far easier than the USPS site with options for other ship options. If the country would automatically populate with saved addresses it would be nice, but not an issue that would keep us from using. Adding the postage printer on our end helps immensely.