Watch OUT! Extra Space Storage 11440 Blankenbaker Access Dr Louisville, KY 40299 Move in time - at that initial stage they have VERY nice customer service, VERY helpful office staff, decent folks. But WATCH OUT - rent raise, rent raise, rent raise, rent raise.... oh yeah, don't forget another rent raise! Every few (about three, I figure) months, they would rather rent to new folks at "Special Rate" and then STICK IT to folks that have been paying their bills (for months and counting on them for safe secure storage), who then mostly move out and down the road - after we're talking 30%, 40% - and for second attempt in three months - a 50% increase. They'll tell ya it's a "market driven" rent raise - REALLY? BS - I'm out first chance possible (and it's not easy, I get it), but their turnstile, unpredictable and lack of ANY appreciation for longevity/payment history business model is horrible for consumers. BEWARE - your RENT RAISE is coming VERY soon!

Disappointed Theft...put items in storage while renovating my house...only need like 2 months to complete the task...in less than 2 months my storage was broken into. Security is deplorable and then it was hassle to get the little insurance check...terrible establishment avoid this company like the plague.

The Extra Space Storage on Park Row Rd… The Extra Space Storage on Park Row Rd is the best. The staff is very nice and professional. They keep it very clean, it's quiet and safe and there are always charts available. I highly recommend this location, prices are good.

You can't improve with such crappy… You can't improve with such crappy management and rude workers. Rats everywhere it's disgusting and way overpriced.

Great for what I needed Had a 10x15 for a few months no issues. While I was still charged for another month it was refunded. For me it was the location being the most accessible. If I ever need storage in the future I would certainly rent from them again.