Liberty Irby at the S Anthony location… Liberty Irby at the S Anthony location was fantastic! Very professional and engaging! Explained everything very thoroughly and walked me around the facility step by step! Thank you!

Bait & Switch Like many others, just 4 months after moving into a unit they raised the monthly rental fees almost 50%. Nowhere does it state the price you agreed upon is temporary or limited time however it does not state your pricing is guaranteed for any certain term but raising almost 50% (in my case, $240 up to $340) per month is entrapment. The time, effort and resources needed to relocate would make most people accept it...basically extortion.

My unit was burglarized by employees My unit was burglarized by employees. A power drill not a cordless was required to do what they did. Keys were required to get into a closet where power was available … They offered no compensation. Today I found a tiny little card in the mail telling me my rate went up $80 a month. I get emails and text weekly from these people and yet the rate increase notice comes as a discreet little card in the mail. Extra space storage is owned and operated by cowards and thieves period!

This business will charge you extra… This business will charge you extra money without notice bring up your rates without notice there is nobody to talk to when you have an issue you are given a fake email to contact. Building is never cleaned bathroom never had toilet paper changed never seen the hallways ever get cleaned place is disgusting. Staff is disgusting and thinks being flirty makes her laziness okay. Do yourself a favor and don't rent here I'd rather pay more money somewhere else than deal with this company there are no carts and when there is one and you try to use it there is such a decline that your belongings will roll away on you. Was told insurance doesn't cover stolen possessions here!

The Extra Space Storage on Park Row Rd… The Extra Space Storage on Park Row Rd is the best. The staff is very nice and professional. They keep it very clean, it's quiet and safe and there are always charts available. I highly recommend this location, prices are good.