Rent went from $283 per month to $319… Rent went from $283 per month to $319 per month without me receiving any notice. They say a notification was sent in the mail, which I never received. When I called, they said, "The contract states they can increase my rent at any time." Everything else is by email. I wonder why they use mail instead of electronically notifying you.

The Extra Space Storage on Park Row Rd… The Extra Space Storage on Park Row Rd is the best. The staff is very nice and professional. They keep it very clean, it's quiet and safe and there are always charts available. I highly recommend this location, prices are good.

You can't improve with such crappy… You can't improve with such crappy management and rude workers. Rats everywhere it's disgusting and way overpriced.

Prospective renters beware New and prospective renters should be aware of two things about Extra Space Storage. First, they will give you a good deal for a couple of months and then make a huge increase in your monthly rent. Second, even if you tell them you will use your own padlock, they will leave one anyway. If you return it right away, they say they will give you a credit. But, being busy moving your items, if you ASSUME you will get a refund when you move out, you will be wrong. Their policy is to not give refunds or credits on your credit card. You will be stuck with a $20 padlock that you can buy at any hardware store for $10.

Great for what I needed Had a 10x15 for a few months no issues. While I was still charged for another month it was refunded. For me it was the location being the most accessible. If I ever need storage in the future I would certainly rent from them again.