Jennifer Strand
GBI cannot wait to replace this company Update: No, I dont want to discuss this further. You had your chance but your lack of quality customer service blew it. I cannot wait to replace this company! They admittedly changed their billing technique and I haven't gotten a bill since. Now I'm in COLLECTIONS over bills I could pay 10 times over. The replies I have gotten from agents is useless and condescending. RUN do not walk AWAY from this crappy company.
shoelover
GBI am not one to write reviews I am not one to write reviews, but after reading all of these bad ones I had to add my two cents because I strongly disagree. I have been shipping with Unishippers for our UPS Ground shipments for just about a year now. The reviews made me really hesitant, but my rep from the Creative Control franchise in Boston, assured me she would reimburse me if I did not like what I saw. She is attentive, they have a PHENOMENAL customer service team & I have never seen an "added fee" like people are saying. My rates are the same now as they were 9 months ago. I seriously could not recommend this service any more. I am very satisfied.
Ian Bennett
GBHighly Recommend Working with Unishippers has been an absolute god send. My process was a nightmare and quite honestly, I didn't know where or how to fix everything going on between FedEx and UPS. Love my rep at Unishippers and their support staff.
Austin Simpkins
GBScumbag franchise company with… Scumbag franchise company with neverending cold call spam. They will ignore the DNC registry and their corporate office couldn't care less. If they did, they would make it a mandate that no franchises cold call businesses.
Al
GBEndless spam calls Endless spam calls. I've reported them to the FTC as they are in violation of the Telephone Consumer Protection Act of 1991, for violating the Do Not Call registry. The TCPA also lets consumers take legal action against telemarketers who don't honor the national do-not-call list and collect $500 per call, for every phone call beyond the first one. Complete this process, hopefully they'll be fined into bankruptcy. Hopefully that gets something done, because as you can see from the countless 1 star reviews, they call every 1-2 weeks demanding to speak to "the owner" and persist even after being told we aren't interested, and that we told them this last week when they called, and every time before that. The worst part is, I handle phones for 3 of our brands and every one gets separate calls from Unishippers. So I get one of these calls at least 3 times every 2 weeks, across our 3 phone numbers. If you are a cold-caller working at Unishippers, please quit your job.