I cannot wait to replace this company Update: No, I dont want to discuss this further. You had your chance but your lack of quality customer service blew it. I cannot wait to replace this company! They admittedly changed their billing technique and I haven't gotten a bill since. Now I'm in COLLECTIONS over bills I could pay 10 times over. The replies I have gotten from agents is useless and condescending. RUN do not walk AWAY from this crappy company.

Great experience I was initially pretty skeptical when I got a call/email about Unishippers. It seemed rather too good to be true. I was feeling optimistic, however, and I scheduled a phone call with my rep to further the conversation. She talked me through the process, the seamless integration into my shipping platform, and she even did invoice reviews with me the first few weeks. She eased my stress, and now I am saving about $1200 per month just on my shipping rates. I have referred other companies that I work alongside of over to my rep, and she's taken awfully great care of everybody.

The worst ServiceEVER The worst ServiceEVER We were charged more than what was agreed upon on our first invoice. Our sales representative said he would check and fix any errors and requested us to continue shipping. After four weeks we did not receive any invoices nor an explanation for the excess amounts billed. We asked them to cancel our services and send us invoices so we can clear our payment due. They charged our credit card on file and did not send us any invoices. Luckily, we had limited exposure to them. We will file a dispute with our credit card company. It appears the staff is trained to sweet-talk customers into signing up for their services. Can't blame them as it appears the company follows a deceitful manner of attracting business.

I am not one to write reviews I am not one to write reviews, but after reading all of these bad ones I had to add my two cents because I strongly disagree. I have been shipping with Unishippers for our UPS Ground shipments for just about a year now. The reviews made me really hesitant, but my rep from the Creative Control franchise in Boston, assured me she would reimburse me if I did not like what I saw. She is attentive, they have a PHENOMENAL customer service team & I have never seen an "added fee" like people are saying. My rates are the same now as they were 9 months ago. I seriously could not recommend this service any more. I am very satisfied.

Scumbag franchise company with… Scumbag franchise company with neverending cold call spam. They will ignore the DNC registry and their corporate office couldn't care less. If they did, they would make it a mandate that no franchises cold call businesses.