Mark Grissom
GBThese guys billed me almost $1000 for… These guys billed me almost $1000 for no reason and are no longer communicating with me and have not returned my money.
Al
GBEndless spam calls Endless spam calls. I've reported them to the FTC as they are in violation of the Telephone Consumer Protection Act of 1991, for violating the Do Not Call registry. The TCPA also lets consumers take legal action against telemarketers who don't honor the national do-not-call list and collect $500 per call, for every phone call beyond the first one. Complete this process, hopefully they'll be fined into bankruptcy. Hopefully that gets something done, because as you can see from the countless 1 star reviews, they call every 1-2 weeks demanding to speak to "the owner" and persist even after being told we aren't interested, and that we told them this last week when they called, and every time before that. The worst part is, I handle phones for 3 of our brands and every one gets separate calls from Unishippers. So I get one of these calls at least 3 times every 2 weeks, across our 3 phone numbers. If you are a cold-caller working at Unishippers, please quit your job.
Jennifer Strand
GBI cannot wait to replace this company Update: No, I dont want to discuss this further. You had your chance but your lack of quality customer service blew it. I cannot wait to replace this company! They admittedly changed their billing technique and I haven't gotten a bill since. Now I'm in COLLECTIONS over bills I could pay 10 times over. The replies I have gotten from agents is useless and condescending. RUN do not walk AWAY from this crappy company.
John Bajoras
GBLong time customer trade show disaster Long time customer. Was happy overall. Having a nightmare right now. My full truckload was supposed to be picked up last Wednesday. No truck showed up. I called they said we do not have a driver. They said if I paid an additional $1,000 I could probably get a truck. I agreed they got a truck. Delivery was supposed to be Monday. I arrived at delivery location to receive on Monday. They said we will deliver on Tuesday. I showed up on Tuesday. They said we will deliver on Wednesday. I have a record of dozens of emails and phone calls. Nobody is contacting me. Nobody is able to give me definitive answers. I am beside myself. I am so let down. Please help.
Frank Jones
GBGreat experience I was initially pretty skeptical when I got a call/email about Unishippers. It seemed rather too good to be true. I was feeling optimistic, however, and I scheduled a phone call with my rep to further the conversation. She talked me through the process, the seamless integration into my shipping platform, and she even did invoice reviews with me the first few weeks. She eased my stress, and now I am saving about $1200 per month just on my shipping rates. I have referred other companies that I work alongside of over to my rep, and she's taken awfully great care of everybody.