John Bajoras
GBLong time customer trade show disaster Long time customer. Was happy overall. Having a nightmare right now. My full truckload was supposed to be picked up last Wednesday. No truck showed up. I called they said we do not have a driver. They said if I paid an additional $1,000 I could probably get a truck. I agreed they got a truck. Delivery was supposed to be Monday. I arrived at delivery location to receive on Monday. They said we will deliver on Tuesday. I showed up on Tuesday. They said we will deliver on Wednesday. I have a record of dozens of emails and phone calls. Nobody is contacting me. Nobody is able to give me definitive answers. I am beside myself. I am so let down. Please help.
Stevie Dogwood
GBAggressive Telemarketing from… Pending Resolution.........1 year of no calls and the review will be removed. Aggressive Telemarketing from Unishippers franchisee employees using personal cell phones to bypass being blocked. 3rd call of the day. As many as 7 different telemarketer scum calling in a single day. It is like a game of wack-a-mole. They don't accept no as an answer and are abusive to staff, management and ownership of the business. And it starts all over again. 3:40 PM April 10, 2024, Low Life Scum Mike Waldmen from Unishippers (name on caller ID and name stated by the caller) claiming to be from Alabama, but calling from 978 905 1845.
Frank Jones
GBGreat experience I was initially pretty skeptical when I got a call/email about Unishippers. It seemed rather too good to be true. I was feeling optimistic, however, and I scheduled a phone call with my rep to further the conversation. She talked me through the process, the seamless integration into my shipping platform, and she even did invoice reviews with me the first few weeks. She eased my stress, and now I am saving about $1200 per month just on my shipping rates. I have referred other companies that I work alongside of over to my rep, and she's taken awfully great care of everybody.
Edward
GBAmazing Unishippers was able to save me around 22% on my shipping costs. I got a phone call one day from my rep. All I did was send over my latest invoices, they did a price comparison, set up a new account and I switched over from FedEx very seamlessly. They have great customer support and I’m always able to get ahold of my rep. Highly recommend!
Jennifer Strand
GBI cannot wait to replace this company Update: No, I dont want to discuss this further. You had your chance but your lack of quality customer service blew it. I cannot wait to replace this company! They admittedly changed their billing technique and I haven't gotten a bill since. Now I'm in COLLECTIONS over bills I could pay 10 times over. The replies I have gotten from agents is useless and condescending. RUN do not walk AWAY from this crappy company.