I tried contacting 4 other storage… I tried contacting 4 other storage businesses before contacting Storage King USA. The offices were closed on every one & I phoned each one & left messages - I did not receive a return call until 3 days later. I made 1 call to Storage King & BAM! Problem solved. The lady in the office was friendly, efficient & speedy. I’m 100% satisfied! The units are easily accessible, clean & secure. Couldn’t ask for more! Thank you, Storage King USA, for making my life less stressful.

Michelle at location 065 in Pensacola… Michelle at location 065 in Pensacola Florida has been absolutely wonderful in many ways, from helping me last April to downsize my mother's storage unit to what we currently needed to today when she walked me through setting up an online account in order to make online payments. She has natural customer service skills that you just can't teach someone. So glad she is working at the Olive Road location. : )

My storage unit was broken into while… My storage unit was broken into while facility security system was compromised. Even tho previous thefts had occurred to outside units, the indoor facility was left exposed and open to public. My boat electronics and tools were stolen. Storage King will not rectify this situation even tho their incompetence has caused it. I highly recommend one choosing a better facility. We are stranded without tools, parts, or the funds to finish repair of our home/sailboat

Good Customer Service It was a pleasure doing business with Storage King USA and obtaining our storage. Everything so nice and clean and new and so convenient not only in location but to access. A big thank you to Lisa Martin for her assistance in explaining all and helping us get what fit our needs. So nice to deal with great customer service.

Find another place with upfront… Find another place with upfront policies. During move in manager assured me that I could move out at any time without being penalized. I moved in, when it was time to move could not get in touch with property manager due to vacation/holidays for over a week. After calling numerous times I was billed $60 late fee and paid $310 for 9 days of storage. Also fellow customers complained of being robbed. Storage unit was infested with ants and also storage door falling apart.