Poor Accounting Management Renting an outdoor covered storage space in Colorado Springs. The space seems secure and access is OK. The problem is with billing. I have rented for eight months and have problems on 6 different billing cycles. Of course all of them are in SK's favor. I really do not want to deal with these issues all the time so I will be moving very soon. Also, book your space through a third party as it will be less expensive.

Rose is perfect Rose is perfect. She gave the best service ever.

They are not up to par I'm so disappointed in Zephyrhills Storage King! No one ever answers the phone or calls you back or even comes into the office at this location. I moved out and made sure I gave the 10 day notice and then I was charged for another month. I was told by someone at the Lakeland office that a refund needed to be discussed with the DM. Rented on Jan 15 moved in and vacated the unit on Feb 1. I was charged for Feb through March. Then billed for March through April. I got ahold of someone by using the chat return call on the website. Finally issued my refund, and the unit was actually closed in late March.

I don’t ever write reviews online but… I don’t ever write reviews online but felt like I had to say something about Storage King so others will be aware. My wife and I keep our Airstream RV at their new acquisition storage site in Niederwald, Texas. Yesterday we returned from a trip to drop off our RV at the storage site. Construction work is being done which involves the only entrance to return our RV. Uneven boards had been set up across the drive through at the gate and we had no other access to our site. Workers were on site at the time and did not tell us to avoid driving over the boards. We drove SLOWLY over the boards because of concern about the truck and RV tires, but a board popped up and struck the bottom of our RV. As a result part of our holding tank was broken off the RV. We have talked with a spokesperson at Storage King several times after the incident yesterday and again today. Storage King refuses to take any responsibility for the damage to our RV from what is obviously negligence due to shoddy construction work on their site. We will be removing our RV from Storage King and getting it into a safer site as soon as we can in order to avoid the possibility of any other incidents that their construction might cause. EVERYONE BE WARNED ABOUT STORING YOUR RV AT THIS PLACE!

Worst place to store anything Worst place to store anything. My unit and others on my block were broken into and no cameras got anyone breaking into units and it was so much of a hastle trying to get the insurance to pay. As a matter of fact they did not pay me my $3,000 worth of items that were stolen even I submitted receipts for majority of all items stolen. Worst storage place ever.