Dishonesty Terrible facility, very little help, and just now paid, only to be told my next payment date would be less than twenty days later, with no explanation. I also could not make an online account to pay, even with the correct access gate code. No invoices, no help, no replies to emails. A godawful location, and I will be looking to get my money back. 641 NW 12 Avenue, Miami, FL, 33136

Started out as a customer under old… Started out as a customer under old management ( 2017) a true delight to work with. Every Month there is new change. Company does not answer calls or return email messages. Have been locked out of online access repeatedly gate codes erased, poor customer service each month and I will be moving on soon. This is what happens when a local business is bought by out of towners who don't understand local business.

Horrible!! Horrible!!! Had my Food Truck Towed because they claimed they didn't know who was the owner. Never mind the fact that I had to provide all of my information showing ownership, insurance, and contact information. It was accidently parked in the wrong space. But rather than do diligence to locate the correct space and owner, they chose the more costly option for me the customer. Cost me $1000 to get my vehicle. Not to mention possible damages to the vehicle. I would say more but just more of the same. They are the worst....don't store your shoe box with them!

I don’t ever write reviews online but… I don’t ever write reviews online but felt like I had to say something about Storage King so others will be aware. My wife and I keep our Airstream RV at their new acquisition storage site in Niederwald, Texas. Yesterday we returned from a trip to drop off our RV at the storage site. Construction work is being done which involves the only entrance to return our RV. Uneven boards had been set up across the drive through at the gate and we had no other access to our site. Workers were on site at the time and did not tell us to avoid driving over the boards. We drove SLOWLY over the boards because of concern about the truck and RV tires, but a board popped up and struck the bottom of our RV. As a result part of our holding tank was broken off the RV. We have talked with a spokesperson at Storage King several times after the incident yesterday and again today. Storage King refuses to take any responsibility for the damage to our RV from what is obviously negligence due to shoddy construction work on their site. We will be removing our RV from Storage King and getting it into a safer site as soon as we can in order to avoid the possibility of any other incidents that their construction might cause. EVERYONE BE WARNED ABOUT STORING YOUR RV AT THIS PLACE!

Michelle at location 065 in Pensacola… Michelle at location 065 in Pensacola Florida has been absolutely wonderful in many ways, from helping me last April to downsize my mother's storage unit to what we currently needed to today when she walked me through setting up an online account in order to make online payments. She has natural customer service skills that you just can't teach someone. So glad she is working at the Olive Road location. : )