Michelle at location 065 in Pensacola… Michelle at location 065 in Pensacola Florida has been absolutely wonderful in many ways, from helping me last April to downsize my mother's storage unit to what we currently needed to today when she walked me through setting up an online account in order to make online payments. She has natural customer service skills that you just can't teach someone. So glad she is working at the Olive Road location. : )

Robovault in Ft Lauderdale was… Robovault in Ft Lauderdale was outstanding when it was locally owned. StorageKing now owns Robovault's facility. Service is plain bad. No one answers the phone. Ever. Messages about updating a credit card for autopay were not returned. The SK website said it did not recognize my credentials after two years of ownership by SK. I could not transact routine business online, such as making a payment to avoid penalties, as a result. I am moving to a locally owned facility. Buyer Beware.

Started out as a customer under old… Started out as a customer under old management ( 2017) a true delight to work with. Every Month there is new change. Company does not answer calls or return email messages. Have been locked out of online access repeatedly gate codes erased, poor customer service each month and I will be moving on soon. This is what happens when a local business is bought by out of towners who don't understand local business.

Good Customer Service It was a pleasure doing business with Storage King USA and obtaining our storage. Everything so nice and clean and new and so convenient not only in location but to access. A big thank you to Lisa Martin for her assistance in explaining all and helping us get what fit our needs. So nice to deal with great customer service.

I tried contacting 4 other storage… I tried contacting 4 other storage businesses before contacting Storage King USA. The offices were closed on every one & I phoned each one & left messages - I did not receive a return call until 3 days later. I made 1 call to Storage King & BAM! Problem solved. The lady in the office was friendly, efficient & speedy. I’m 100% satisfied! The units are easily accessible, clean & secure. Couldn’t ask for more! Thank you, Storage King USA, for making my life less stressful.