customer
GBStarted out as a customer under old… Started out as a customer under old management ( 2017) a true delight to work with. Every Month there is new change. Company does not answer calls or return email messages. Have been locked out of online access repeatedly gate codes erased, poor customer service each month and I will be moving on soon. This is what happens when a local business is bought by out of towners who don't understand local business.
Kathy Frase
GBGood Customer Service It was a pleasure doing business with Storage King USA and obtaining our storage. Everything so nice and clean and new and so convenient not only in location but to access. A big thank you to Lisa Martin for her assistance in explaining all and helping us get what fit our needs. So nice to deal with great customer service.
Deborah Snyder
GBI tried contacting 4 other storage… I tried contacting 4 other storage businesses before contacting Storage King USA. The offices were closed on every one & I phoned each one & left messages - I did not receive a return call until 3 days later. I made 1 call to Storage King & BAM! Problem solved. The lady in the office was friendly, efficient & speedy. I’m 100% satisfied! The units are easily accessible, clean & secure. Couldn’t ask for more! Thank you, Storage King USA, for making my life less stressful.
PAUL
GBMichelle at location 065 in Pensacola… Michelle at location 065 in Pensacola Florida has been absolutely wonderful in many ways, from helping me last April to downsize my mother's storage unit to what we currently needed to today when she walked me through setting up an online account in order to make online payments. She has natural customer service skills that you just can't teach someone. So glad she is working at the Olive Road location. : )
Douglas Clarke
GBMike is what made my experience great Mike is what made my experience great! I have been a customer there since 2016 when Seacoast storage owned the property. Mike is always happy and has a smile for you when you come in the door. He’s not afraid to say to a customer, “what if you try this and you might save a few dollars.” Customers love to hear that they are saving a few dollars. Mike points out the improvements that Storage King has made to the former Seacoast property and it sounds like a brand new facility when he gets done explaining how much Storage King put into the property. Keep Mike as the face of Storage King there at Fort Pierce and you will keep your customers. I can’t say that I give Storage King the five stars due to rent increases that have been as high as 17%. As far as I am concerned, Mike deserves all the credit for the success of this Fort Pierce property.