Dishonesty Terrible facility, very little help, and just now paid, only to be told my next payment date would be less than twenty days later, with no explanation. I also could not make an online account to pay, even with the correct access gate code. No invoices, no help, no replies to emails. A godawful location, and I will be looking to get my money back. 641 NW 12 Avenue, Miami, FL, 33136

I don’t ever write reviews online but… I don’t ever write reviews online but felt like I had to say something about Storage King so others will be aware. My wife and I keep our Airstream RV at their new acquisition storage site in Niederwald, Texas. Yesterday we returned from a trip to drop off our RV at the storage site. Construction work is being done which involves the only entrance to return our RV. Uneven boards had been set up across the drive through at the gate and we had no other access to our site. Workers were on site at the time and did not tell us to avoid driving over the boards. We drove SLOWLY over the boards because of concern about the truck and RV tires, but a board popped up and struck the bottom of our RV. As a result part of our holding tank was broken off the RV. We have talked with a spokesperson at Storage King several times after the incident yesterday and again today. Storage King refuses to take any responsibility for the damage to our RV from what is obviously negligence due to shoddy construction work on their site. We will be removing our RV from Storage King and getting it into a safer site as soon as we can in order to avoid the possibility of any other incidents that their construction might cause. EVERYONE BE WARNED ABOUT STORING YOUR RV AT THIS PLACE!

I tried contacting 4 other storage… I tried contacting 4 other storage businesses before contacting Storage King USA. The offices were closed on every one & I phoned each one & left messages - I did not receive a return call until 3 days later. I made 1 call to Storage King & BAM! Problem solved. The lady in the office was friendly, efficient & speedy. I’m 100% satisfied! The units are easily accessible, clean & secure. Couldn’t ask for more! Thank you, Storage King USA, for making my life less stressful.

WORST PLACE EVER WORST PLACE EVER. AWFUL CUSTOMER SERVICE. Do not waste your time or money. These people are scammers and liars. They do not operate on basic business principles. Rotten to the core. Find another place that treats and values their tenants and customers and operates their business professionally.

**Beware** **Beware** I do not recommend renting with this company. I was charged $82 ($41x2) while trying to rent a unit from them. They do not have record of either charge and it didn't apply towards my account. The managers do not have the ability to do anything other than take your money and they refuse to give you the contact info of someone who does. Storage King does not have any type of corporate contact info listed anywhere. If you call their call center they just route you back to the location manager who doesn't have the ability to do anything. Its extremely frustrating and absolutely ridiculous. They're basically thieves Who just take your money and tell you there is nothing they can do about it. Who knows what other payments this place loses on the reg. I'd definitely stay away.